MEDLATEC recommends pre-verification of impersonation of testing services

In the context of increasing demand for proactive home healthcare, on-site sample testing services have become a convenient solution chosen by millions of people. However, this development also entails complex consequences when fraudsters begin to shift to the medical field. Many fake social networking sites, websites and switchboards have continuously sprung up to deceive customers.

As a brand with a history of more than 30 years, pioneering in on-site sampling and testing services in Vietnam, MEDLATEC currently owns a nationwide health network with a modern testing center system. The unit's communication representative affirmed that protecting the rights, security of health information and safety of customers is a top priority. The statement "MEDLATEC is legitimate - feel secure in your health" is the unit's commitment to the current high-tech counterfeit waves.

People have the right and are encouraged to verify the identity of employees

One of the dangerous loopholes most exploited by bad actors in the past time is the act of arbitrarily going to customers' homes, impersonating nurses and technicians of MEDLATEC to perform techniques, collect cash or take samples for illegal testing.

To stop this behavior, MEDLATEC has synchronized a strict technology process throughout the system. Before allowing medical staff to perform professional operations, people can completely proactively verify the identity of staff through 3 check steps:

- Technician profile displayed on the App: As soon as the appointment is arranged, all information including: Full name, portrait photo, phone number of the medical staff coming to take samples will be updated and displayed directly on the customer's My Medlatec application;

- Standard uniforms and work cards: MEDLATEC employees when going to work are required to wear brand identity uniforms (shirts with clear logos), carry suitcases of specialized tools and wear official cards with photos and company seals;

- Electronic invoice: At the time of taking samples, the automatic switchboard system will send an identification message with the MEDLATEC brand name to the customer's phone to accurately compare the amount of money, test list and provide a result lookup code.

Choose the right MEDLATEC - Complete trust, accurate results

Wisely choosing reputable and official medical facilities is not only a way for people to protect their health but also a key solution to ensure the accuracy of test results.

When using the on-site sampling service under the MEDLATEC brand, customers will receive core values:

- Safety and accuracy: Test results are guaranteed thanks to modern machinery systems, strictly inspected and operating procedures that meet international standards ISO 15189:2022 and CAP (USA);

- Preventing fraud risks: Protecting customer rights against forms of opaque profiteering from establishments of unknown origin;

- Information security: Ensuring that all personal health data is managed strictly and absolutely safely.

To ensure that the medical examination and treatment results of themselves and their families are accurate and confidential, MEDLATEC recommends that people need to raise their vigilance. Always proactively compare information, prioritize choosing transparent values to protect their own health.

For all information that needs advice, verification or appointments for medical examination and treatment, customers please contact the switchboard 1900 56 56 56 for support.