Announcing on the official website, Bao Tin Minh Chau said that recently many subjects have appeared taking advantage of the reputation and trust of customers in the brand to create fake fanpages. Notably, some fanpages use green checkmarks, identification images and content similar to the official channel, making users easily confused.
Accordingly, impersonators often post false information, impersonate businesses to carry out many fraudulent acts such as receiving appointments, registering to buy gold online, requesting customers to provide personal information, transfer money in advance to reserve slots or invite them to participate in thank-you programs, receive unreal gifts.
Faced with the above situation, businesses recommend that customers need to be especially vigilant in the process of finding information and making transactions.
Bao Tin Minh Chau emphasized that the business does not sell gold bars and plain round rings of Thang Long Dragon Gold online. At the same time, BTMC also affirmed that it does not require customers to transfer deposits through personal account numbers in any form.
It is known that Bao Tin Minh Chau only transacts with a single account in the name of Bao Tin Minh Chau Co., Ltd. This is considered an important principle for customers to identify genuine transactions, avoiding falling into the trap of impersonators on social networks.
Businesses also recommend that customers only transact directly at official business establishments. Currently, BTMC has announced 4 transaction locations including: facility 1 at 29 Tran Nhan Tong, Hai Ba Trung ward, Hanoi; facility 2 at 15 Tran Nhan Tong, Hai Ba Trung ward, Hanoi; facility 3 at 139 Cau Giay, Quan Hoa ward, Hanoi; and facility 4 at 04 Mai Hac De, Hai Ba Trung, Hanoi.
Not only Bao Tin Minh Chau, the situation of brand forgery in the field of gold, silver, and gemstones is appearing in many other large enterprises. Saigon Jewelry Company (SJC) has also just issued a warning about a series of fan pages impersonating brands, copying content from official channels and then posting fraudulent information related to transactions to buy gold bars and gold rings. SJC recommends that customers be especially careful when approaching online gold buying and selling invitations of unknown origin.
Previously, many other brands such as DOJI, Phu Quy, PNJ also spoke out about similar tricks. Phu Quy and PNJ have repeatedly warned about the situation of impersonating fan pages, websites, the name of employees or brand representatives to spread promotional information, winnings, and unreal gold and silver transactions.
The fact that many businesses simultaneously issue warnings shows that the trick of impersonating brands in the gold and silver industry is no longer an isolated phenomenon but is tending to spread, especially in the context of increasing demand for gold trading and transactions in the digital environment becoming increasingly common. With the characteristic of being a high-value commodity, just a minute of losing vigilance, buyers may face a significant financial loss risk.
Faced with the above situation, Bao Tin Minh Chau recommends that customers carefully check official channels before transacting, do not transfer money to personal accounts, do not provide personal information to unverified pages and should contact the switchboard directly or official business establishments for guidance.
Businesses also call on customers to proactively share warning information with relatives and friends to jointly raise vigilance and protect assets against increasingly sophisticated online scams.
