Deadline for settlement when changing pension receiving place

The Lao Dong Newspaper Legal Consulting Office replied:

Article 82 of the Law on Social Insurance 2024 stipulates changes in the form of receiving and receiving monthly pensions and social insurance benefits as follows:

1. People who are receiving monthly pension and social insurance benefits and wish to change the receipt form or change the receiving place due to a change of residence in the country must have a document sent to the social insurance agency where the payment is being made.

2. Within 5 working days from the date of receipt of the document specified in Clause 1 of this Article, the social insurance agency is responsible for resolving the issue; in case of failure to resolve the issue, it must respond in writing and state the reason.

Thus, within 5 working days from the date of receipt of the document changing the pension receiving place, the social insurance agency is responsible for resolving the issue; in case of not resolving it, it must respond in writing and state the reason.