The loopholes behind a canceled show

HỒNG ANH |

The event of the music night "Come here, four birds of the sky" being canceled right before time has left a big "shock" for the entertainment market. When thousands of audiences, including those returning from abroad or from distant provinces to Hanoi, had to leave in anger, the story is no longer about a failed performance, but a bloody lesson about professional ethics, risk management capacity and the legal foundation of the organizer.

Legal foundation is root

In the event organizing industry, a program that does not achieve the expected sublimation can be rejected, but to have a "breakdown" situation, which means it cannot happen even though the audience has gathered fully, is a taboo.

Sharing a professional perspective on this issue with Lao Dong reporters, Mr. Le Duc Phong - Communications Director of an event organization company - affirmed: "In the profession, we often tell each other that: A show may not be too sublime but must "reach the finish line safely". To do that, there are two things you absolutely must not neglect: License and Risk Management.

According to Mr. Le Duc Phong, a license is the ultimate "passing ticket" for any event. Many units today focus too much on superficial factors such as flashy scripts, A-list artists or million-dollar theaters, forgetting that the legal foundation is the root.

No matter how good an idea you have, but if you lack the approval of functional agencies, the show can be suspended right before the G-hour or worse, it can be stopped right while it is taking place. nam chac phap ly ( nam chac phap ly - nam chac phap ly - nam chac phap ly - nam chac phap ly - nam chac phap ly - nam chac phap ly - nam chac phap ly - nam chac phap ly - nam chac phap ly - nam chac phap ly - nam chac phap ly - nam chac phap ly - nam chac phap ly - nam chac phap ly - nam chac phap ly - nam chac phap ly - nam chac phap ly - nam chac phap ly - nam chac phap ly - nam chac phap ly - nam chac phap ly - nam chac phap ly - nam chac phap ly - nam chac phap ly - nam chac phap ly - nam chac phap ly - nam chac phap ly - nam chac phap ly - nam chac phap ly - nam chac phap ly - nam chac phap ly - nam chac phap ly - nam chac phap ly - nam chac phap ly - nam chac phap ly - nam chac phap luat - nam chac phap luat - nam chac phap luat - nam chac phap luat - nam chac phap luat - nam

However, Mr. Le Duc Phong also noted that the new license is only a necessary condition for the show to be allowed to start. The sufficient condition for the show to end smoothly is risk management. When thousands of people gather in a narrow space, any incident from fire and explosion, scaffolding collapse to audience jostling causing loss of control can happen.

Mr. Phong emphasized: "A organizer with heart and vision will always have to ask the question: "If the worst happens, what will we do?". When you have a layered security plan, clear escape diagram and on-duty medical staff, you are creating a "safe net" for the audience. Lacking one of these two factors, a show is no different from a risky gamble.

Negative impact on the art ecosystem

The incident of the music night "Come here, four birds of the sky" did not stop at the scope of an organizing unit. According to media expert Tung Lam, this is a rare event and leaves a negative domino effect on the entire art ecosystem.

Mr. Tung Lam assessed: "The first person directly affected are the artists participating in promotion and participation. The audience, because they love them, travels long distances, and when the incident occurs, the negative emotions of the audience invisibly spill over into the image of the artist. The reputation of the organizing unit is destroyed is obvious, but more seriously, after this incident, the possibility of artists daring to continue cooperating with them is very low.

From the perspective of an expert, Mr. Tung Lam also pointed out an alarming reality about the erosion of public trust. Audiences who have been "hurt" by a failed show will become vigilant, even stricter when deciding to spend money on any music night afterwards.

When going deep into analyzing the loopholes that caused the show to "break down", Mr. Tung Lam said that the cause often lies in the contract, money and prestige of the organizing unit. He said: "When musicians and artists do not receive cost guarantees, do not meet the necessary conditions in the contract, they will refuse to perform. Depositing cat-xe money for artists before the performance and the financial capacity of the organizing unit play a decisive role. This incident shows that the money flow of the organizing unit may have encountered a big problem".

Mr. Lam analyzed: "All crisis handling options at this time are limited. First, there is no force majeure reason (such as natural disasters, epidemics) to hope for audience sympathy. Second, the damage to audiences and artists is tangible. Third, the initial message of the organizers was contradictory to information from artists, causing serious loss of trust.

So, what is the way out for an organizing unit when it has already "broken down"? Expert Tung Lam offers a roadmap of 4 steps with a unique salvation: "Accurately identifying the fault belongs to yourself: Absolutely do not circle around, do not provide information contrary to the reality provided by the artist. Correctly admitting errors in payment or operation is the first step to prevent the wave of anger.

Sincere apology: A sincere apology to the audience (especially those from afar) and affected artists. At the same time, the unit must be ready to face and accept forms of sanctions from functional agencies. In addition, a transparent compensation plan is also needed.

Finally, producers, please be honest about the difficulties and crises that the unit is facing. Sincerity in expressing difficulties can reduce prejudice from the crowd and help audiences understand that this is an unintended incident of professionals, even if it is a poor operating error," said Mr. Tung Lam.

HỒNG ANH
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