Ms. Luong Thi Bien in Bac Ninh reflected that she lives and works in Bac Ninh. In 2026, she will be retired and plans to move to Hanoi to live with her children and grandchildren. She wants to ask how the current procedures for transferring pension benefits are implemented?
Answering this question, Lawyer Nguyen Thu Trang, Deputy Director of Heva Law Company Limited, said that according to information announced on the official information portal of Vietnam Social Security in October 2025, Vietnam Social Security has document No. 2546/BHXH-CSXH sent to affiliated units and Social Insurance of provinces and cities on administrative procedures in the field of social insurance policy on the VNeID application.
Accordingly, Vietnam Social Security has regulations on resolving the transfer of benefits to other areas for people who are receiving monthly pensions and social insurance allowances and people waiting to receive monthly pensions and allowances.
According to the guidance of Vietnam Social Security, the implementation process follows the following diagram:

Thus, the implementation process follows the following 4 steps:
Step 1: Individuals access the VNeID application, select Public Service "Resolve transferring benefits to other areas for people who are receiving monthly pensions and social insurance allowances and people waiting to receive monthly pensions and allowances".
Step 2: VNeID application is directed to the Public Service Portal of Vietnam Social Security for employees to declare according to the pre-created information fields.
Step 3: Provincial Social Insurance, the facility where transfer is transferred to receive applications for transfer to other areas for people who are receiving monthly pensions and social insurance allowances and people waiting to receive monthly pensions and allowances sent by the VNeID application and check information according to point 9.1, clause 9, Article 3 of the process of resolving enjoyment of social insurance regimes, payment of social insurance regimes, unemployment insurance issued together with Decision No. 2222/QD-BHXH dated July 29, 2025 of Vietnam Social Insurance.
In case the information is invalid, clearly state the invalid content, and the content requested to be completed, send a notice to the depositor according to the regulations on electronic transactions.
In case the information is valid, it shall be implemented according to the provisions of point 2.1, clause 2 and point 3.1, clause 3, Article 15 of the process of resolving enjoyment of social insurance benefits, payment of social insurance benefits, unemployment insurance issued together with Decision No. 2222/QD-BHXH dated July 29, 2025 of Vietnam Social Security.
Implementation deadline: implement immediately upon receiving the dossier.
Step 4: Provincial and local social insurance agencies respond to the dossier status on the VNeID application immediately upon receiving and processing the dossier.
Vietnam Social Security said that the purpose of the above regulation is to implement online public services "resolving the transfer of benefits to other areas for people who are receiving monthly pensions and social insurance allowances and people waiting to receive monthly pensions and allowances" throughout the program.
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