On flight VN311 at the end of July from Japan to Hanoi, baby MA (7 months old) traveling with his parents showed signs of anemia, fatigue, and a history of jaw disease causing difficulty breathing and dilated ventricles.
Receiving information from the captain, Vietnam Airlines representative in Noi Bai quickly contacted the port doctor to assist at the ship, and coordinated with relevant units to ensure the safety of baby MA.
After leaving the plane, baby MA and his mother were helped by airline staff to quickly enter the country and taken to the hospital in an emergency situation: difficulty breathing, low blood oxygen levels and pale skin. Thanks to timely support, the baby was given emergency treatment at the hospital, received oxygen and survived the critical situation. Baggage, passports of the baby and parents are also facilitated so that the baby's father can quickly receive the items and go to the hospital with the baby.
After that, the baby was transferred to the National Children's Hospital and his health made many positive improvements.
Previously, on July 10, a foreign passenger on flight VN611 from Hanoi to Bangkok had symptoms of vomiting, fatigue, and chest pain. The passenger said he had a history of heart attacks and did not currently have any medication with him. As soon as they discovered that the passenger showed signs of poor health, the flight attendants urgently took care of and gave first aid to the passenger on the flight, and called for help from other passengers. The flight crew also quickly contacted Bangkok air traffic control to request medical assistance immediately after landing.
Upon receiving the notice, Vietnam Airlines representative in Bangkok contacted the airport emergency room to be ready to receive and take the passenger to the hospital.
Thanks to timely emergency treatment, the passenger was taken to the emergency room at the airport hospital. Up to now, the passenger's health has stabilized.
During peak season and hot weather, Vietnam Airlines recommends that customers pay attention to health issues when flying. In particular, passengers with chronic diseases or a history of cardiovascular disease, blood pressure... proactively monitor and ensure their health before taking the flight. At the same time, passengers should carry preventive medicine prescribed by a doctor in their carry-on luggage so they can use it immediately in case of need.
Vietnam Airlines added that the company has developed a professional and scientific passenger health care process in case passengers encounter unusual health problems. Flight attendants will call for help from doctors if present on the flight when necessary. At the same time, the airline's flight crew are also trained in providing first aid in appropriate situations using an emergency first aid kit that is always available on the plane.
