As one of the 7 citizens granted red books, Mr. Nguyen Van Chu said: "This is the first time my family has been granted 30m2 of resettlement land, which is also the first time a certificate has been granted. The time is very fast. Since the new government apparatus, procedures have been compact and convenient, and people do not have to travel much. We are very excited and must thank this change".
Mr. La Van Huy (Ngoc Hoi commune) also did not expect all procedures to be quick and clear, completely different from previous concerns. "The first thing is not to travel hard, and to be close to home. The professional staff enthusiastically guided and created conditions for the issuance of books as soon as possible," said Mr. Huy.
Ms. Tran Vu Yen - Head of the Economic Department of Ngoc Hoi commune - said: "When directly handling 14 administrative procedures on land at the commune level, we noticed positive changes, bringing practical benefits to the people.
First, people do not have to go up the route, saving time and costs. Second, all procedures are carried out right near the house, with direct guidance from commune officials, improving the efficiency of handling work.
More importantly, it will gradually help eliminate the gap, making the government closer in the eyes of the people".

126 communes and wards in Hanoi are serving the needs of people well, especially in the complex land sector, requiring many accurate verification documents.
Speaking with Lao Dong, Mr. Nguyen Dai Hai - Head of the Economic Department of Minh Chau Commune - said that the Economic Department of Minh Chau Commune is currently receiving and handling many units of work previously under the district and city levels, such as registering business households, guiding procedures for granting first land use right certificates. These jobs require officials to grasp the regulations, while being close to the people and close to the people to guide people to complete the documents correctly and fully.
"With the procedure for granting a first-time land use right certificate, we have identified this as one of the important tasks. Determining the origin of land in some cases is still complicated.
According to the new regulations, people will no longer have to submit a "no dispute" confirmation certificate when making a red book. This not only significantly reduces workload, but also helps organizations and individuals save maximum time, effort and travel costs when needing to complete legal procedures on land.
"We are coordinating to review, prepare a report to the Department of Agriculture and Environment, and synthesize it to report to the city. Eligible documents will be given detailed instructions so that people can soon be granted certificates," Mr. Hai added.
Mr. Nguyen Duc Tinh - Head of the Economic Department of Yen Lang Commune - said: "Every day, we receive an average of 40 - 45 citizens who do land procedures under 14 commune-level procedures.
To ensure convenience, we have arranged professional staff to directly guide people so that they do not have to travel many times. If the application lacks information, we will provide additional instructions immediately, ensuring that when citizens return, they will be eligible to receive and transfer to the authorities. After that, the People's Committee will issue a notice of decision to return the application".