On the afternoon of September 12, many employees brought banners and placards to the offices of Ninja Logistics Vietnam Co., Ltd. (ECRM VN Technology Co., Ltd.) in Vinh City and Hanoi City, demanding that the company settle unpaid wages and social insurance.
Ms. Hoang Minh (name changed), an employee of ECRM VN Technology Co., Ltd., said: “We live on our monthly salaries, now we have no other choice but to cover our living expenses. We need the company to resolve this as soon as possible.”
According to employees working at ECRM VN Technology Co., Ltd., since July 2024, the company has not paid full salaries and social insurance on time. Although employees have contacted the company's management many times to request a resolution, there has been no satisfactory response so far.
“We have sent petitions many times, but have not received any response. We feel abandoned and disrespected,” Ms. Minh affirmed.
According to the reporter's investigation, ECRM VN Technology Co., Ltd. is a subsidiary of Ninja Logistics Co., Ltd. headquartered in Singapore. A representative in charge of human resources of the company said that on September 10, Ninja Logistics Co., Ltd. announced through a meeting that it would close ECRM VN Technology Co., Ltd. and not allow employees to express their opinions.
On September 11, the company sent people to the offices in Hanoi and Vinh, asking employees to sign a resignation agreement.
However, the employees did not agree because the company still owed them their salaries and social insurance.
According to this representative, the company requires that if employees want to pay their salaries, they must sign the above-mentioned termination agreement.
The employees hope that the company will soon take measures to ensure the rights of the workers. The delay in salary payment has greatly affected the lives and minds of the employees here.
On September 14, speaking with reporters, Ms. Le Thuy Dung - an officer in charge of union work at ECRM VN Technology Company Limited said that the workers' complaints about being owed wages and social insurance were correct.
"I have discussed this issue directly with the Company's leaders but it has not been resolved yet" - Ms. Le Thuy Dung said.
Ninja Logistics Vietnam Co., Ltd. is a large company in the transportation sector in Southeast Asia.
Established in 2014, the Company has rapidly grown and is now present in many countries in the region such as Singapore, Myanmar, Malaysia, Philippines, Indonesia, Thailand and Vietnam.
Since launching in Vietnam in 2016, the Company has grown rapidly, with more than 4,000 centers and stations across the region and millions of packages delivered every day.
Article 97 of the 2019 Labor Code stipulates the salary payment period:
1. Employees who receive hourly, daily, or weekly wages shall be paid after the working hour, day, or week or shall be paid in a lump sum as agreed by both parties, but no more than 15 days must be paid in a lump sum.
2. Employees receiving monthly wages are paid once a month or once every two weeks. The time of payment is agreed upon by both parties and must be set at a periodic time.
3. Employees who receive wages based on products or on contracts are paid according to the agreement of both parties; if the work must be done over several months, they will receive a monthly salary advance based on the amount of work done during the month.
4. In case of force majeure, the employer has taken all possible measures to remedy the situation but cannot pay the salary on time, the delay must not exceed 30 days; if the salary is paid late for 15 days or more, the employer must compensate the employee with an amount at least equal to the interest on the late payment calculated at the interest rate for 1-month term deposits announced by the bank where the employer opens the salary account for the employee at the time of salary payment.
