Da Nang's digital transformation project sets out a general goal of building a development platform based on data and digital technology, aiming to improve the efficiency of state management, the quality of public services, the competitiveness of businesses and the quality of life of people. Digital transformation is identified as a key driving force for innovating the growth model, sustainable socio-economic development and urban modernization.
The project focuses on digital transformation pillars including digital government, digital economy and digital society. Digital government is placed in a central position to improve operational and management capacity based on digitized data, intercommunication and sharing. The digital economy is promoted through the application of technology in production, business, services, logistics, tourism, e-commerce and key areas of the city. Digital society aims to popularize digital skills, expand access to digital services for all people, ensuring that no one is left behind in the transformation process.
Regarding key tasks, the Project prioritizes completing synchronous, safe and modern digital infrastructure, as a foundation for transformation activities. In parallel, it is promoting data digitization, building shared databases, serving management, operation and public service provision. Da Nang focuses on innovating public service provision methods in an online direction, taking people and businesses as the center, reducing procedures, reducing costs and implementation time. Information security, network security and personal data protection are set as a continuous requirement.
The project also emphasizes the role of digital human resources and digital culture. Improving the capacity of cadres, civil servants, and public employees associated with changing working methods and applying technology in job processing is considered a decisive factor for success. At the same time, the city encourages businesses to innovate, apply digital technology, form new business models, and improve productivity and added value.
The scope of impact of the Project is widely defined. For people, digital transformation helps access public services more conveniently and transparently, improving the quality of health, education, social security and urban life services. For businesses, the Project creates a favorable environment for investment, production, and business based on digital technology, reducing costs, expanding markets and improving competitiveness. For the government, digital transformation contributes to innovation in governance, improving management efficiency, increasing publicity, transparency and better serving people and society.
