Businesses promote AI replacement
ClickUp - a job management software company valued at about 4 billion USD has just attracted attention by cutting 22% of personnel while promoting the application of AI in business operations. Zeb Evans - CEO of ClickUp said that the company has deployed about 3,000 internal AI assistants to handle many tasks previously performed by humans.
According to the new model, employees mainly play the role of coordinating, supervising and checking the results created by AI instead of directly handling the entire work as before. ClickUp CEO believes that personnel who know how to effectively utilize AI will create outstanding productivity and can receive very high income.
Not only ClickUp, many other technology businesses are also accelerating automation with AI. A survey by research, consulting and technology market analysis company Gartner shows that about 80% of businesses deploying AI automation have cut personnel to a certain extent.
Some new startups are even testing operating models with very few employees thanks to AI processing most of the work. Reality shows that AI no longer only supports simple tasks but is gradually replacing many office, data entry, customer care, marketing, content design or basic programming jobs.
This trend is also creating great pressure on the global labor market as businesses prioritize efficiency and automation to reduce operating costs.
AI will eliminate slow-adapting people
The AI wave replacing part of human work is no longer a private story of US technology corporations. In Vietnam, many businesses have also begun to apply AI to operations, customer care, content production or data processing, leading to increasing pressure of change for workers and students.
Talking to Lao Dong about this issue, AI expert Vu Thanh Thang - Chairman of AIZ development unit said that the AI wave will have an increasingly clear impact on the labor market in Vietnam in the next few years.
According to Mr. Thang, many domestic businesses have now started applying AI to customer care, data processing, content creation, sales management and business operations. This helps businesses speed up work processing but also puts many repetitive positions at risk of being replaced.
AI is no longer just a supporting tool but is directly changing the way businesses recruit and use personnel. Jobs with fixed procedures will be the first to be affected," Mr. Thang said.
However, according to the Chairman of the AIZ development unit, workers should not see AI as a competitor but should consider it as a must-know-use tool.
Mr. Thang believes that the advantage in the future will belong to those who are able to coordinate with AI to increase work efficiency instead of doing everything in the traditional way. "AI is creating a new screening in the labor market, where adaptability to technology will determine job opportunities," Mr. Thang said.
For students, Mr. Thang believes that just studying theory or dependence on traditional professional knowledge will no longer be a competitive advantage. According to him, young people need to get acquainted with AI soon, learn how to exploit this tool in studying, researching and handling practical work.
Besides technology skills, students also need to develop critical thinking, creativity, communication and problem-solving skills - skills that AI is still difficult to completely replace.
Although AI is creating great pressure on the labor market, according to experts, this technology also opens up new opportunities for those who know how to adapt. In the context of businesses increasingly promoting automation, the ability to learn, update technology and work with AI may become an important advantage that determines each person's position in the future labor market.
