On July 15, in an exchange with a reporter from Lao Dong Newspaper, Ms. Huynh Thi Huyen, residing in Van Tuong commune, Quang Ngai province, said that today she sent a petition to the Traffic Police Department of Quang Tri Provincial Police by express delivery to request a re-examination of the remote fine notice for her family's vehicle, because she believed that the image of the violation was not consistent with her vehicle.
According to Ms. Huyen, in June 2025, she received a notice of traffic violation penalty from the Traffic Police Department of Quang Binh Provincial Police (old), now under Quang Tri Provincial Police, for the act of not complying with traffic light signals.
The notice shows the violating vehicle at 10:58 am on May 26, 2025 at the intersection between Nguyen Huu Canh - Quang Trung streets, Dong Hoi ward, Quang Tri province. However, Ms. Huyen said that the image of the violating vehicle in the notice is completely different from her family's car.
At the same time, at the above time, her car had never traveled in Quang Tri, so she thought a mistake might have occurred. Accordingly, both cars have license plates 76A-211.96, but the image of the violating car has a spare tire hanging on the rear door, while Ms. Huyen's Kia Seltos car does not have this spare tire.
When I received the notice, I checked the cold fine search application but did not see any violation information. The car image was also not the same as my car, so I thought this might be a scam, so I did not respond," Ms. Huyen said.
Around June, when preparing to take the car for registration, she checked again and discovered that the vehicle had been updated for violations. Her family had called the provided phone number 0833535369 many times to contact for handling, but no one answered the phone.
When she went to Van Tuong Commune Police (Quang Ngai province) to ask for a solution, she was informed that the error arose in Quang Tri, so she needed to contact outside Quang Tri for handling. In addition, she sent feedback twice via the VNeTraffic application but only received feedback that the Traffic Police force had received and guided the handling.
I affirm that the violating vehicle in the above notice is not my car. At 10:58 am on May 26, 2025, my car was not circulating at the intersection between Nguyen Huu Canh - Quang Trung streets, Dong Hoi city, Quang Binh province (old). Since buying the car, I have never been to Quang Binh" - Ms. Huyen affirmed.
Ms. Huyen said that she investigated and learned that the act of not complying with traffic light signals may be fined remotely from 18 to 20 million VND. Therefore, through the petition, she has requested your functional agency to inspect, verify and remove the remote fine notice for car with license plate 76A-211.96 to protect her legitimate rights and interests.
According to Colonel Hoang Van Trung - Head of the Traffic Police Department, Quang Tri Provincial Police, in case the vehicle owner believes that the traffic ticket information is incorrect, it is necessary to make a petition to the Traffic Police Department, accompanied by vehicle documents and related information.
According to Colonel Trung, after receiving the petition, the unit will re-examine the images and characteristics of the violating vehicle. If it is determined that the images in the system are not consistent with the vehicle owner's vehicle, the Traffic Police Department will remove the remote fine notice according to regulations.
