On October 10, 2025, the Tax Department issued 2 Narratives No. 812 and 813/TB-CT to agencies, units under ministries, branches, taxpayers and tax authorities at all levels to inform about the plan to temporarily suspend tax industry application systems to serve the inspection and assessment of the readiness of the Electronic Tax Service application system in the reserve environment (Standby).
According to Notice No. 813/TB-CT, the Tax Department said: Implementing Official Dispatch No. 2516/BTTTT-CATTT dated June 27, 2024 of the Ministry of Information and Communications (now the Ministry of Science and Technology) on guiding a number of solutions to enhance information system safety, the Tax Department will check and evaluate the readiness of the Electronic Tax Service application in the reserve environment (Standby) from October 11, 2025 to October 12, 2025.
During this time, some Tax industry applications have temporarily stopped operating to serve the system conversion. The detailed plan for the suspension is as follows:
- Electronic Tax Service application system:
+ Time 1: Temporarily stop for 08 hours from 6:00 p.m. on October 11, 2025 (Saturday) to 02:00 a.m. on October 12, 2025 (Sunday).
+ 2nd time: Temporarily stop for 08 hours from 11:00 to 19:00 on October 12, 2025 (Sunday).
- Information system for handling administrative procedures:
+ Time 1: Temporarily stop for 01:30 from 9:00 p.m. to 10:30 p.m. on October 11, 2025 (Saturday).
+ 2nd time: Temporarily stop for 01:30 from 15:00 to 16:30 on October 12, 2025 (Sunday).
The Tax Department said that the scope of impact during the system suspension period is that taxpayers temporarily suspend the use of the following applications and services:
Firstly, the Electronic Tax Service Application includes: Electronic Tax Service for Enterprises (eTax), Electronic Tax Service for Individuals (iCanhan), Electronic Tax Service on Mobile devices (eTax Mobile), E-commerce Information Portal (E-commerce), Electronic Information Portal for households and individuals doing business to register, declare, pay taxes from e-commerce, business on digital platforms (e-commerce), Electronic Information Portal for Foreign Suppliers (NCCNNN), Electronic Tax Service on the National Public Service Portal, Electronic Tax Service on the Ministry of Finance Public Service Portal.
Second, the Information System for handling administrative procedures.
In Notice No. 812/TB-CT, the Tax Department requests departments and units under the Provincial and Municipal Departments and Taxes to internally notify the temporary suspension plan, ensuring understanding and proactively arranging work appropriately. Local units need to post information on the website, and at the same time promptly notify taxpayers to be proactive in the implementation process.
