This is to enhance compliance with international regulations, risk management, transparency and safety in banking operations. In addition, the upgrade helps improve system performance and capacity, meet business expansion needs, thereby providing customers with the best experience when using the bank's products and services.
Upgrade business features according to international practices
Identifying technology as a key factor in enhancing competitiveness, in 2006, SeABank invested heavily in the world's leading modern core banking management software T24 Temenos and was the first bank to successfully deploy this software.
With the goal of improving product and service quality, optimizing service operations and better meeting customer needs, SeABank regularly updates features and upgrades to the latest version.
In November 2024, SeABank successfully upgraded to T24 version R22 - the latest version deployed in the Vietnamese market. One of the key improvements of the T24 system version R22 is the integration of new business features, meeting international standards in finance and banking.
This system supports SeABank in improving its compliance with international regulations, enhancing risk management capabilities, and increasing transparency and safety in banking operations.
The new business features of T24 version R22 allow the Bank to flexibly customize products and services to suit the diverse needs of customers, especially individual and corporate customers.
With this upgrade, SeABank can deploy financial products according to international standards, helping customers easily access advanced financial services such as multinational cash flow management, international payments and investment support services.
Compliance with international standards not only helps SeABank expand its international cooperation network, but also creates trust from partners and customers, enhancing the bank's reputation in the financial market.
Applying new technology to improve system performance and capacity
In addition to upgrading business features, SeABank also takes advantage of advanced technologies integrated in T24 version R22 to optimize the performance of the core system.
This new version uses modern technologies (TAFJ), real-time data analysis, thereby helping the Bank shorten transaction processing time, improve accuracy and minimize system errors.
Thanks to the application of new technologies, the T24 R22 core banking system is capable of handling a large number of transactions without reducing performance, thereby meeting the increasing transaction needs of customers.
The system is also scalable, allowing SeABank to easily add new features and services in the future without affecting operational performance. This is a major step forward in helping the Bank quickly adapt to market changes, while improving service capabilities and customer experience.
Mr. Nguyen Tuan Cuong - Deputy General Director of SeABank shared: "SeABank is proud to be one of the pioneering banks to upgrade the core banking system to T24 version R22, creating a solid foundation for sustainable development.
We believe that this innovation will help SeABank improve its competitiveness, optimize operations and continuously bring added value and superior experiences to customers."
Upgrading the Core banking system is also an investment for SeABank's long-term benefits, bringing customers a completely new, more convenient and safer banking experience, gradually realizing the "Digital Convergence" strategy, aiming to become the most favorite retail bank.
