For maximum safety reasons for customers using the vehicle, Audi AG requires all official importers to check the list of related vehicles and recall them for inspection.
During the research, Audi AG discovered that on some Audi e-tron GT and RS e-tron GT vehicles produced during a specific period, the high-voltage battery modules on the vehicle required inspection upon arrival at the factory for safety reasons.
Audi Vietnam has decided to recall all Audi e-tron GT and RS e-tron GT vehicles that may be affected and were manufactured from January 9, 2020 to February 16, 2024, imported and officially distributed in the Vietnamese market for inspection and replacement if necessary.
Audi Vietnam confirmed that the number of cars sold in the Vietnamese market subject to recall is 6. All of these cars will be inspected and repaired according to the announced recall program.
The above Audi models were still operating safely at the time of inspection.
Lien A International Joint Stock Company - the official Audi distributor in Vietnam - is currently contacting directly 6 Audi e-tron GT and RS e-tron GT owners affected through the customer relationship management system, inviting them to carry out the technical recall at their convenient time. The inspection and repair time is 3 days for each vehicle and is completely free of charge.
In addition, all Audi customers can directly check whether their vehicle is subject to recall or not on the website audi.vn by entering the vehicle's chassis number.
For non-genuine vehicles subject to recall as announced by Audi AG, the recall responsibility basically belongs to the importers. However, Audi Vietnam is ready to support customers to contact Audi AG and perform inspection and reinforcement when approved by Audi AG (this process also applies to vehicles imported in the form of moving assets or diplomatic vehicles).
The recall program will take place from October 15, 2024 to October 15, 2027 and has been registered with the Vietnam Register for coordination and monitoring.
