Priority lane service at the airport is necessary and civilized

Lê Thanh Phong |

From March 1, 2025, passengers using priority lane services at the security screening point at Da Nang International Airport must pay a fee of VND 100,000/trip/passenger.

Fees can be purchased directly from the service of Da Nang International Airport or through airlines, airline ticket agents, travel companies...

When a new service is launched, it is normal for the community to have conflicting opinions. But let's calmly consider, from the legal perspective to the relationship of interests between airline passengers and the service provider, to see if this service "violates" anything.

First of all, there is no regulation prohibiting the organization of paid services to get priority access through security checkpoints.

Fast-track is a non-aviation service, unrelated to air transport, and does not affect flight safety. Therefore, there is no need to worry about safety when adding this service.

For passengers, no one is adversely affected by priority service. Passengers in C and VIP classes will of course have their own separate entrance if the fee is included in the ticket, without being charged twice.

Passengers who do not need to use priority services will still queue at the security checkpoint for screening as usual, there will be no other changes, and no one will be disadvantaged by the addition of the new service.

The priority lane service does not force anyone to use it. If you need it, you can buy a ticket. If you don't, you can leave it. It's like flying on an airplane, there are business class and economy class. If you want to go in business class, you have to pay extra. The airport has VIP rooms, if you want to go in to eat and drink, you have to pay for the service.

Similar to trains, there are seat cars and sleeper cars, anyone in need can use the service. Passenger cars are the same.

When an airport adds more services, it must invest in machinery, personnel, and collect fees to compensate. Passengers have more options, and many people who want to go quickly pay service fees.

When more passengers pay for the service and use the priority lanes at the security screening point, the pressure on the regular lanes will be reduced. Thus, passengers who do not pay for the service will also get indirect benefits.

Add priority lane service, arrange the layout reasonably, the station will be orderly and civilized. Of course, the service must be good, high quality for passengers to use.

The airport is the first place to welcome tourists and the last place to see them off by air, so it is necessary to invest in more diverse services that meet international standards. The more high-quality services there are, the more satisfied tourists will be.

Lê Thanh Phong
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