In early August 2025, My Huong commune, Can Tho city, deployed mobile public administrative records receiving points, helping people quickly complete the necessary procedures before the season for children.
The representative of My Huong commune's leadership said that the model will be implemented on weekends in August 2025 at schools, hamlet cultural houses or other convenient places. The working group includes administrative officers, police, youth union members and professional civil servants.
The working group supports people to carry out procedures such as: registration of birth, authentication of educational documents, confirmation of poor households, near-poor households, participation in health insurance, registration of social protection, confirmation of residence. People are also instructed on how to submit documents online through the National Public Service Portal and the VNeID application, helping to save time for future transactions.
Public services are close to the people, close to the people in terms of real space distance. People living far from the Commune Administrative Service Center, traveling is expensive and time-consuming, now there are working groups to serve people. Coming to the village to serve the people is almost a people's act in the sense of serving the people.
Coming to the people is not a form but comes from the spirit of service, it is a big change. That change was felt by the people through civilized and polite behavior; handling procedures quickly, in accordance with regulations and without causing trouble for the people.
Thus, the saying of changing from giving, asking - giving to serving is not a slogan, but a reality in the administrative life of a locality.
Ms. La Thi Bich Ngoan - Vice Chairman of the Commune People's Committee, Director of the My Huong Commune Public Administration Service Center, Can Tho City - shared: "We hope that people will feel more clearly the change in the service of the government, towards a friendly public administration, for the people".
With the mobile public administrative service model that My Huong commune is implementing, people have enjoyed real-life administrative products for the people. The government has taken real action, if it wants to do so, it is meaningless.
My Huong commune, Can Tho city has a practical and effective initiative to serve the people, very popular with the people. This is a model that needs to be consulted and implemented in many other localities, especially in remote areas, where people have limited conditions and means of transportation.
