Regarding the deployment of stopping 2G mobile technology in Can Tho City, on September 14, news from the City Department of Science and Technology (S&T) said that MobiFone and Vinaphone have turned off 2G signals.
Viettel Can Tho is also focusing forces at transaction points, sales channels and locations, mobile support teams to review, notify and guide customers to switch from 2G to 4G/5G, support equipment and SIM card inspection and carry out necessary procedures.
For customers who are using 2G devices, Viettel has a policy of price support, consulting on 4G/5G devices suitable to the needs and affordability of each customer.
Viettel Can Tho also identified the most important goal of not allowing people to be interrupted in communication, especially the elderly, people in rural areas, remote areas and customers who do not have the conditions to access new technologies.
Previously, Mr. Ngo Anh Tin - Director of the Department of Science and Technology of Can Tho City - had a document sent to agencies and mobile information businesses to coordinate in implementing the roadmap to stop 2G mobile technology in the city.
This work is proposed to be carried out strictly, quickly and ensure that it does not interrupt people's communications, thereby promoting digital transformation in the city.
Accordingly, the People's Committees of communes and wards in Can Tho City notify households, especially the elderly, poor households, near-poor households, vulnerable groups and people in rural areas, remote and isolated areas to promptly convert equipment and ensure communication after the 2G technology stopping time.
Mobile information businesses strengthen propaganda in many forms such as: SMS texting, calling, notifications on customer care applications, websites and other media channels to notify users about the time to stop 2G mobile technology on September 15, 2026.
