On the morning of November 26, Head of the National Assembly's Petition Committee Duong Thanh Binh presented a report on the results of receiving citizens, handling petitions and supervising the settlement of complaints and denunciations sent to the National Assembly in 2024.
In 2024, the number of citizens coming to the citizen reception offices of the National Assembly and National Assembly Delegations will decrease, but the number of complaints, denunciations, petitions and reflections sent by citizens to the National Assembly agencies, agencies under the National Assembly Standing Committee and National Assembly Delegations will increase by 1,033 compared to 2023.
The content of citizens' petitions sent in the administrative field is mainly related to the following areas: Land and construction management; compensation, support, and resettlement when the State reclaims land; and management and operation of apartment buildings.
Notably, complaints and denunciations related to financial investment activities; activities of waste treatment areas, concentrated livestock farming causing environmental pollution; related to the labor - employment sector; agricultural and forestry land in some provinces in the Central Highlands region... need to be paid attention to by competent authorities with effective solutions to limit the occurrence and resolve them completely in the coming time.
“It is noteworthy that the situation of administrative complaints, especially in the field of land, is on the rise in some localities when citizens believe that state administrative agencies have not properly implemented legal regulations when handling administrative procedures related to land,” said Head of the People's Petition Committee Duong Thanh Binh.
During the reporting period, the agencies of the National Assembly and the National Assembly delegations received 4,987 people coming to complain, denounce, petition, and reflect on 4,608 cases, including 234 large delegations. Through receiving citizens, the agencies issued 1,092 documents transferring citizens' petitions to competent agencies for settlement; provided written guidance for 295 petitions; directly explained, persuaded, and mobilized 3,221 citizens to comply with the judgments, conclusions, and settlement decisions of competent agencies.
Regarding some limitations, Head of the People's Petition Committee Duong Thanh Binh said that the responsibility of heads of state agencies in receiving citizens and resolving complaints and denunciations in some localities is still limited; there are signs of avoidance and pushing the responsibility to subordinates.
The National Assembly's Petition Committee recommends that the National Assembly agencies and National Assembly delegations continue to improve the quality and effectiveness of citizen reception, petition handling and supervision of the settlement of complaints and denunciations, especially complicated, pending and prolonged cases; further improve the quality of advisory work to limit the transfer of complaints and denunciations to the wrong competent agency or the transfer of petitions for cases that have been resolved beyond their competence and in accordance with legal regulations.
For cases that have not been resolved or have been resolved but citizens continue to make complaints and denunciations, and are of public concern, the National Assembly agencies and the National Assembly Delegation need to be proactive and coordinate with relevant agencies to monitor and recommend competent agencies to resolve them in order to remove difficulties and obstacles in practice.
