BSH - Affirming the position of the two North-South compensation assessment centers

The launching ceremony of the two centers was solemnly held with the participation of the Corporation's Board of Directors, representatives of the professional departments and member units in the system, and a large number of staff. This event not only demonstrates BSH's determination to standardize the appraisal - compensation process but also affirms the vision of taking customers as the center of the enterprise.

The BSH representative shared: "We understand that appraisal and compensation is not only a professional process but also a core experience, reflecting BSH's brand reputation and dedication, bringing peace of mind and trust to customers. The establishment of these two centers is a strong commitment of BSH to constantly improve services, taking customers as the center in all operational activities".

The two centers will act as units to receive information on losses, compensation requests and customer complaints. At the same time, ensure the entire process of damage appraisal, file processing and resolving motor vehicle insurance benefits in a quick, transparent and synchronous manner, contributing to shortening processing time and improving customer experience. This is an important step in the strategy of building a professional, modern and synchronous service model, affirming BSH's commitment to bringing value and maximum peace of mind to customers.

After 17 years of continuous development, BSH Insurance has grown to become a strong insurance system with a network of 52 units and nationwide business centers and more than 1,500 enthusiastic and dedicated officers and employees - constantly spreading humanistic values and accompanying the community on every journey.