For many years, industrial park operation management has often been understood as logistics tasks such as protection, environmental sanitation, and maintenance of technical infrastructure. However, Industrial Park Operation Management Services Joint Stock Company (IMC) has changed this approach to meet new requirements from multinational corporations.
The business has expanded more services to develop into a closed industrial operation service ecosystem model, providing synchronous services from technical infrastructure operation, electricity, water, telecommunications, inland transportation to security, fire prevention and fighting, landscape and environment. Services are connected in a unified management process to minimize operating gaps, supporting businesses to maintain stable and continuous production operations.
Notably, businesses have promoted the digitization of management activities through a centralized operating system, allowing real-time monitoring of operating indicators.
Technologies such as AI, IoT and data analysis are integrated into the management system to improve monitoring and forecasting capabilities. Smart cameras support identifying safety risks, analyzing intra-area traffic flow and early warning of unusual situations. Thereby, helping to detect signs of equipment degradation before incidents occur, limiting off-plan shutdown times and optimizing operating costs.
In the context that many industrial parks are moving towards smart industrial park models, the application of technology not only helps improve management efficiency but also creates long-term competitive advantages in attracting investors.
Foreseeing the ESG trend
In parallel with digital transformation, IMC also identified ESG as becoming a mandatory requirement for many businesses in the global supply chain. Groups from Europe, the US, Japan or South Korea are increasingly prioritizing the selection of industrial parks that can meet environmental, emission and sustainable governance criteria.
Therefore, many IMC operations are designed according to the ESG orientation. In the environmental field, businesses focus on improving wastewater treatment efficiency, controlling output water quality and optimizing energy use.
Energy-saving solutions, high-performance lighting systems, landscape management and water resources are also being implemented to reduce environmental impacts during operation.
In terms of governance, IMC regularly coordinates with specialized organizations to organize knowledge sharing programs on risk management, tax policies, accounting and ESG for the business community in industrial parks.
This approach not only helps businesses improve compliance but also supports building a transparent and sustainable investment environment - a factor increasingly appreciated by international investors.
According to international consulting organizations, the trend of shifting the supply chain to Southeast Asia will continue in the coming years. However, new capital flows will prioritize industrial parks with modern infrastructure, digital governance and the ability to meet ESG standards.
In that context, the role of operating management units is changing rapidly. They are no longer simply logistics service providers but have become partners accompanying industrial parks in improving competitiveness and attracting investment.
Being honored in the Top 10 Best Brands in Asia 2026 is a milestone showing that IMC's transformation efforts are going in the right direction. In addition, being in the ROX Key ecosystem (ROX Group member) also brings IMC its own advantages in operation as well as inheriting advantages from the governance platform and experience accumulated over 30 years of ROX Group's creation - reaching out.
From those advantages, the closed operating ecosystem model based on technology and ESG that businesses pursue is expected to contribute to promoting the modernization of Vietnam's industrial park management industry in the new period.
