Vietnam Joint Stock Commercial Bank for Vietnam (PVcomBank) has recently officially deployed the "Loa tingting" feature - voice-based balance adjustment notification on the PVConnect Digital Banking application, helping individual customers easily recognize and effectively control transaction information in payment accounts (TKTT).
The Loa tingting feature is considered a breakthrough in digital banking services, helping customers receive voice notifications via the PVConnect application broadcast on the loudspeaker of the mobile device as soon as the customer service center records the balance fluctuations.
Not only accurately reading information about the amount of money transferred, this feature also allows users to flexibly customize in selecting the account number to receive notification according to actual needs, thereby proactively controlling the receipt of transaction information.
With just a few simple steps right on the PVC Digital Banking application, PVcomBank's individual customers can activate the feature of notifying balance changes by voice and are completely free of charge when using.
Receiving audio notification as soon as a transaction occurs without opening a phone application/screen will help PVcomBank account holders easily confirm the transaction to receive money quickly, thereby limiting the risk from fake transactions.
For customers who regularly receive money transfers to their accounts, especially in the small trader segment, small store owners or small business individuals, the "Loa tingting" solution also contributes to improving the efficiency of financial management, bringing maximum convenience in daily business.
In case of exposure to a noisy environment and complex sounds, customers can also connect their mobile phone device to a Bluetooth speaker so that voice notifications are clearly transmitted with a larger volume.
The successful implementation of the "Loa tingting" feature - announcing balance changes by voice continues to affirm PVcomBank's pioneering position in the ability to apply modern technology platforms, promote the digitalization of many types of financial services and provide optimal utilities to customers.
Through more than 200 outstanding features and utilities on the PVConnect digital ecosystem, PVcomBank customers can easily find suitable solutions, fully meeting their personal financial needs such as: automatic payment of electricity bills; changing the limits of card types; group funds; unlimited shopping refunds; accumulating points to exchange PVOne gifts; online international money transfers; non-financial transactions via Video call channel...
Sharing about the digital transformation orientation in the Bank's service provision activities, PVcomBank representative also emphasized: "Through diverse and superior digital banking products and services, developed based on a modern technology platform, PVcomBank is committed to continuously improving user experience with comprehensive financial solutions, suitable to the needs of customer segments".
