SHB launches Payment Line to help warn of transaction fraud

Anh Thắng |

SHB deploys an audio payment warning line when transactions show unusual signs, helping to protect customers from the risk of fraud.

In order to support individual customers who are business owners and traders to effectively manage revenue, prevent fraud and improve payment experience, Saigon - Hanoi Commercial Joint Stock Bank (SHB) has just officially launched the Payment Lists service - a device to support voice change notification of balances, and at the same time offers countless other attractive incentives and gifts.

From now until December 31, 2025, the first 1,000 customers to open a new payment account and register for the earliest SHB Payment Line service package in the program "Loa SHB to - Tien ve phung phong" will receive 68,000 VND. In addition, when there are at least 10 transactions recorded via QR Code from at least 3 different accounts, each transaction value from 100,000 VND and maintaining an average balance of 3,000,000 VND in the month of account opening or the following month, customers will also receive an E-voucher worth 100,000 VND.

When registering for SHB Payment Line service according to package 3-12 months, customers can be given an additional usage period of 1 to 4 months. In particular, for the first 500 customers who commit to maintaining the average payment account balance that meets the program's conditions, they will immediately receive the 12-month Experience Package (including speakers, SIM, 12-month data fee) and will not be charged any additional fees. This is an attractive policy for business owners and traders when they can both use smart transaction confirmation services and save on equipment rental and purchase costs.

Loa thanh toan SHB hua hen la cong cu huu hieu cho tieu thuong. Anh: SHB
SHB payment gate promises to be an effective tool for traders. Photo: SHB

In the era of strong technological development, the trend of QR code scanning payment is becoming a clear trend, especially in the retail and individual business sectors. Thanks to its simplicity, speed, convenience, ease of use, and transparency, this transaction method is present everywhere, not only popular in supermarkets, shopping malls, restaurants, eateries, fashion shops, etc., but is gradually becoming familiar at traditional markets, parking lots, gas stations, or even street stalls.

However, payment via QR Code has not really optimized for sellers to track transaction status. Many forms of fraud have occurred such as scammers sticking fake codes at payment points; forging transfer transactions... causing concerns and damage to consumers and small business households. Therefore, the advent of the payment loudspeaker service that announces balance changes has completely solved this problem.

According to the Bank's representative, SHB payment speakers are compact in design, flexibly connected via Wi-Fi or 4G, helping sellers receive accurate and immediate notification of transaction amounts in all situations without having to take screenshots or check manually, thereby focusing on service without worrying about errors or fraud. The highlight of SHB payment loudspeaker service compared to the market is that cash flow will go directly to the seller's SHB account without going through an intermediary account such as an e-wallet, without worrying about having money held or arising fees. The payment QR code will be displayed clearly on the LED screen, without worrying about being blurred or blurred due to external impact and easily integrated with sales software for sellers to create an active QR quickly and conveniently.

In addition, traders can easily activate their devices right on the SHB SAHA e-banking application and also flexibly adjust the sound to suit the store's range or even listen to the nearest transaction. Thanks to that, the order processing speed increases faster, while ensuring that transactions are recorded in bank accounts as quickly as possible. Customers can view the registration and speaker activation instructions here.

"With reasonable costs and attractive incentives, SHB payment speakers promise to be a powerful assistant for business owners and traders, from fixed stores to mobile booths in the coming time. In addition, the gift of 68,000 VND to the first 1,000 customers also symbolizes SHB's wish for a prosperous business. We hope that the product will not only solve urgent problems of control, cash flow management, and payment fraud prevention, but also contribute to promoting the digital transformation of business households," emphasized the SHB representative.

Previously, in order to improve the quality of customer service for transactions via digital channels, SHB has continuously improved the SHB SAHA/SHB Mobile digital banking application. With just 1 minute of registration, customers can immediately experience a modern, friendly, smart interface with many outstanding and completely free utilities such as: fast money transfer 24/7, phone number transfer, bill payment (electricity, water, Internet...), booking train/vehicle tickets, saving, borrowing online, opening credit cards... 24/7 and anytime, anywhere. By the end of the first quarter of 2025, SHB recorded millions of customers using the digital banking application.

In the strong and comprehensive transformation strategy 2024-2028, SHB has continuously promoted innovation - creativity, applied new initiatives internally and brought customers convenient and modern products, services and solutions. The bank applies modern technology solutions such as: Artificial Intelligence (AI), Big Data, machine learning, cloud computing, biometrics... The proportion of transactions via digital channels and online platforms of SHB has continuously increased in the leading group of the industry. To date, more than 95% of SHB's operations and processes have been digitized. More than 98% of transactions of individual and corporate customers are conducted entirely through digital channels Mobile banking, Internet banking.

In the coming time, SHB will continue to build features and solutions to improve the user experience on the e-banking system more quickly, smoothly and smoothly, to become a trusted companion of customers in all digital financial transactions.

Anh Thắng
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