Digital talent - The key to success
On the transformation journey, VietinBank has identified that digital talent is a key factor promoting innovation and creativity, a capacity platform to ensure success in transformation. 2024 marks an important step forward for VietinBank in recruiting technology personnel, serving the bank's comprehensive digital transformation journey.
Compared to 2023, the number of technology personnel recruited has increased by 50%, focusing on key positions such as programming engineers, data engineers, artificial intelligence (AI) experts and cybersecurity experts. This increase in personnel not only helps VietinBank expand its digital capacity but also ensures the speed of implementing digital transformation initiatives, bringing outstanding experiences to customers.
One of VietinBank's outstanding successes in the past year was the ability to successfully recruit scarce positions in the market, which is a challenging problem for many businesses in the context of increasingly fierce competition for technology human resources.

In 2025, the bank aims to attract important personnel, possess new capabilities for strategic and highly complex positions, and be a leading factor in key areas such as digital financial product development, customer journey optimization, data and data science management, artificial intelligence (AI) such as Data Science Engineer ( Data Scientist), Data Engineer ( Data Engineer), Data Governance; Data Engineer (AI Engineer), much more advanced cloud expert, devSec Op expert, Product Manager (PO) ... However, the bank also expanded the recruitment of many positions such as Interface Design (UI), Customer Experience (UX), Analytical (Analytics...
Innovation and creativity in the working environment
To attract and retain talent, VietinBank has been building a creative and open working environment, helping staff to maximize their capacity. One of VietinBank's important steps in the Transformation journey is to apply the Agile working method at the Digital Factory to develop digital products. The teams operate according to a flexible and streamlined model, helping to speed up the implementation of new initiatives and quickly bring products to the market, quickly adapting to customer needs.
At the same time, VietinBank focuses on building a culture of innovation and development thinking, where each individual is supported and encouraged to create and propose new ideas. Culture not only helps improve work efficiency but also promotes cohesion and proactiveness in the staff.
The implementation of continuous training for staff to improve skills and knowledge to meet transformation, through workshops sharing knowledge and experience on AI application, Agile working methods, Design thinking... along with accelerating the attraction of new personnel is helping VietinBank build a high-quality core force, meeting the development needs of the Digital Transformation Journey.
With a strategy of taking people as the center and constantly innovating, VietinBank is gradually building a modern working ecosystem, attracting digital talent. This is not only a workplace, but also an environment for individuals to develop capacity, increase value and contribute to the strong and practical changes of VietinBank and the banking industry.
In addition, VietinBank also constantly innovates and expands the talent ecosystem through establishing strategic cooperative relationships with leading universities in Vietnam. VietinBank has signed cooperation agreements with strong universities in the field of Finance - Banking ( accreditation of Banking, Academy of Finance, National Economics University...), and prestigious universities in the field of technology (Hanoi University of Science and Technology, FPT University).
This cooperation not only helps the bank access to find and nurture potential young human resources but also creates opportunities for students to be trained and comprehensively developed in both expertise and practical skills, work and experience in the financial - banking environment.
One of VietinBank's outstanding programs is the IT internship program, giving students the opportunity to access real projects early. During the internship, students are able to cultivate professional knowledge, develop creative thinking, teamwork skills as well as practice problem-solving skills - an important factor to become excellent talents in the future.