The system will automatically check and immediately warn if the recipient's account shows signs of suspected fraud or scams.
How does the feature work?
From July 2025, when transferring money via the VietinBank iPay Mobile application, the system will automatically check the recipient's account and send a warning if it detects one of the following three signs of suspected risk:
· The recipient's information does not match the data from the National Population Database.
· Accounts on the warning list from competent authorities.
· The recipient's account is suspected to have unusual signs (unusual large transactions, receiving money from many suspicious accounts...).
Through these warnings, customers will promptly grasp the level of security of the recipient's account and proactively decide whether to continue making transactions or not. The system only provides risk warning information to customers, not intervening or blocking any transactions.
To experience the new features, customers need to update the latest version of the VietinBank iPay Mobile application.
Add a protective layer - Transactions are assured
VietinBank provides a new feature to protect customers, in addition, VietinBank also recommends that customers should be vigilant, not click on strange links, and not provide confidential information such as CCCD photo, access name, password, OTP code or personal invoice via email/ments.
VietinBank is committed to continuously striving to bring a safe, transparent and secure transaction environment to help customers feel secure when conducting online transactions. This is a new step forward, helping customers detect risks early and effectively protect assets.
Contact support:
• Call center: 1900 558 868
• Email: contact@vietinbank.vn.
