12 Branches of the Hanoi Public Administration Service Center ensure continuous and uninterrupted organization of receiving and handling administrative procedures during the operation of the two-level local government model from July 1, 2025.
According to the Hanoi Public Administration Service Center, the branches are committed to maintaining the operation of receiving and handling administrative procedures for people and businesses smoothly, without interruption.
List of 12 branches of Hanoi Public Administration Service Center:
Branch No. 1 - Address: Lien Han Building, No. 258 Vo Chi Cong, Xuan La Ward, Tay Ho District, Director Mr. Bui Duong, phone: 024.62602801. Public Service support hotline: 19001009 or 0241022 ( branch No. 7).
Branch No. 2 - Address: No. 85 Dich Vong Hau Street, Dich Vong Hau Ward, Cau Giay District, Director Mr. Tran Xuan Tan, phone: 024.62602702. Support hotline: 19001009 or 0241022 ( branch number 7).
Branch No. 3 - Address: No. 61 Hoang Cau Street, O Cho Dua Ward, Dong Da District, Director Mr. Bui The Hung, Phone: 024.62602603. Support hotline: 19001009 or 0241022 ( branch number 7).
Branch No. 4 - Address: Lien Han Building, No. 8, Lane 6 Bui Huy Bich, Thinh Liet Ward, Hoang Mai District, Director Ms. Nguyen Thi Viet Ha, phone: 024.62602104. Support hotline: 19001009 or 0241022 ( branch number 7).
Branch No. 5 - Address: Area C, Inter-agency Area, Minh Khai Ward, Bac Tu Liem District, phone: 024.62602605. Support hotline: 19001009 or 0241022 ( branch number 7).
Branch No. 6 - Address: Headquarters of the Inter-agencies Area, No. 3 Van Hanh Street, Viet Hung Ward, Long Bien District, phone: 024.62602806. Support hotline: 19001009 or 0241022 ( branch number 7).
Branch No. 7 - Address: No. 02 Ha Cau Street, Ha Cau Ward, Ha Dong District, Phone: 024.62601707. Support hotline: 19001009 or 0241022 ( branch number 7).
Branch No. 8 - Address: Headquarters of the People's Committee of Tien Duong Commune, Co Duong Village, Dong Anh District, Phone: 024.62601708 Support hotline: 19001009 or 0241022 ( branch number 7).
Branch No. 9 - Address: No. 105 Tay Son Street, Phung Town, Dan Phuong District, Phone: 024.62602709. Support hotline: 19001009 or 0241022 ( branch number 7).
Branch No. 10 - Address: No. 135, Kim Bai Town, Thanh Oai District, Phone: 024.62602710. Support hotline: 19001009 or 0241022 ( branch number 7).
Branch No. 11 - Address: No. 1 Nguyen Bac, Van Dien Town, Thanh Tri District, Phone: 024.62602811. Support hotline: 19001009 or 0241022 ( branch number 7).
Branch No. 12 - Address: No. 1 Pho Duc Chinh, Ngo Quyen Ward, Son Tay Town, Phone: 024.62602812. Support hotline: 19001009 or 0241022 ( branch number 7).
Main functions and tasks of the branches:
Fully and promptly publicize administrative procedures (AP) carried out at the branch via electronic means or in writing.
Guiding, receiving, digitizing administrative procedure records; transferring records; returning settlement results; collecting fees and charges (if any) according to regulations.
Organize and manage reception points and online public service agents in the area.
Coordinate with relevant agencies to resolve the required administrative procedures on the same day.
Synthesize, report, evaluate, and propose improvements in the process of implementing administrative procedures in the electronic environment.
