Do not delay or interrupt the settlement of the rights of participants
According to Vietnam Social Security (BHXH), officially switching to using personal identification numbers and ID cards to replace social insurance codes from September 1.
The goal is to unify the use of personal identification numbers and identification cards (ID cards/ID cards) to replace social insurance codes according to the policy of developing digital data and electronic identification; while ensuring safety, accuracy and continuously maintaining management activities, resolving regimes, policies, and electronic transactions.
For participants and beneficiaries, this can be understood as changing the way the system recognizes and manages information on nghiệp vụ software.
The conversion process must ensure data integrity, fully inherit transaction history, participation process, process of enjoying social insurance, health insurance, unemployment insurance regimes and electronic records that have arisen; do not let system conversion become a cause of delay or interruption in resolving the rights of participants.
Phase 1 - data standardization, system preparation (from August 15, 2026 to before September 1, 2026): The entire system focuses on completing the standardization of data on participants, units participating in social insurance and health insurance, ensuring sufficient conditions for conversion to ID card/CCCD number and management code set.
At the same time, complete upgrading, testing software, preparing technical infrastructure, data backup, recovery plans and incident handling scenarios.
In this phase, units focus on reviewing, updating, adjusting, "cleaning", "standardizing" data of participants who do not have ID/CCCD numbers, have not been verified, or have information that does not match the National Population Database.
Deviations must be identified and processed before conversion to limit errors when the system operates according to the new identification code.
Phase 2 - Data conversion and operation (starting from September 1, 2026): Implement centralized conversion across all nghiệp vụ systems.
Dossiers related to resolving social insurance benefits, payments... must be processed smoothly.
Vietnam Social Security requires that in each conversion phase, it is necessary to check the results, monitor cases that have not been successfully converted, analyze the causes and handle them promptly.
Issues that may affect progress, data security or the rights of participants and beneficiaries must be reported and coordinated for immediate handling.
Vietnam Social Security determines that maintaining continuous professional activities and ensuring the rights of participants and beneficiaries is a mandatory requirement throughout the transition process.
Dossiers related to resolving social insurance regimes, medical examination and treatment with health insurance, collection, issuance of books and cards, electronic transactions and payments must be processed smoothly.
In case problems arise due to code conversion or data synchronization, units must proactively coordinate to overcome them, prioritizing handling to prevent people and businesses from being affected in their rights due to the system conversion.
Along with that, nghiệp vụ and information technology units must coordinate to test, synchronize data, detect and promptly handle arising errors, and minimize the risk of affecting nghiệp vụ operations.
