Hanoi requests the People's Committee of the commune to explain if it reduces the satisfaction index of the people

KHÁNH AN |

Hanoi - The People's Committee of the commune will have to explain if it reduces the satisfaction index of people with the services of state administrative agencies.

The City People's Committee has just issued a Plan to Improve and enhance the People's satisfactory Index for the services of State administrative agencies (SIPAS), the Administrative Reform Index (PAR INDEX) and the Provincial Public Administration and Governance Efficiency Index (PAPI) in 2025 of Hanoi City.

The plan aims to continue maintaining high-resulting components and indexes; improve and enhance components and indexes that have not improved or achieved low scores; identify specific tasks and solutions to create synchronous and substantial changes in the criteria and components of the PAR INDEX, SIPAS, and PAPI indices. Maintain the city's PAR INDEX index in 2025 in the group of provinces and centrally run cities leading the country; for the SIPAS Index, increase in both general satisfaction rate and ranking compared to 2024; PAPI Index remains in Group 2 (medium - high group) of the country.

To improve the ranking position, the City People's Committee continues to deploy a channel to receive feedback from people and businesses on administrative regulations, in order to shorten processing time, avoiding delays.

The City People's Committee requests departments, branches, sectors and commune-level People's Committees to develop a detailed plan to implement tasks, and at the same time periodically report on implementation results; explain and take responsibility to the City People's Committee and the Chairman of the City People's Committee for the results of implementing tasks and solutions assigned according to the plan if they do not meet the set targets, reducing the scores of the contents and criteria in the indicators.

Assign the Department of Home Affairs to organize implementation, monitor, urge, inspect and guide the Departments, branches, sectors; Commune-level People's Committees in implementing tasks and solutions to improve the contents, criteria, and ingredient criteria in the indexes according to assigned functions and tasks.

Periodically synthesize and report to the City People's Committee on the situation and results of implementing this Plan (incorporated in the periodic administrative reform report). Preside over, guide and urge agencies and units to self-assess, score, and synthesize supporting documents in the scoring of the PAR INDEX Index; act as a unit, coordinate with relevant agencies and units in the process of implementing the sociological investigation of the Ministry of Home Affairs and the United Nations Development Program in Vietnam (UNDP).

At the same time, strengthen inspection and examination of administrative reform work to promptly rectify and overcome limitations and shortcomings; conduct planned inspections and conduct surprise inspections of the situation and results of implementing administrative reform tasks, public service discipline, and administrative discipline.

The City People's Committee requested the Vietnam Fatherland Front Committee of Hanoi City to guide the Vietnam Fatherland Front Committee at the commune level to coordinate with the People's Committees at the commune level in propagating the content, purpose, and significance of the indices and the responsibility of the government in performing its tasks.

KHÁNH AN
TIN LIÊN QUAN

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Instructions for personnel arrangement at the new commune People's Committee, especially the position of Chairman of the commune-level People's Committee

Linh Phương |

In Official Letter 3308/BNV-CCVC, the Ministry of Home Affairs guides the requirements for personnel arrangement at the new commune-level People's Committee, including the Chairman of the commune-level People's Committee.

The Ministry of Home Affairs will have an urgent document guiding the selection of Chairmen of Commune and Ward People's Committees

PHẠM ĐÔNG |

The National Assembly Chairman requested the Ministry of Home Affairs to urgently issue documents on the issue of selecting personnel at the commune level, especially the Chairman of the People's Committee of communes, wards and special zones.

Comparison of leadership allowances between Commune Party Committee Secretaries and Chairmen of Commune People's Committees

PHƯƠNG LY |

Leadership allowances between Party Committee Secretaries at the commune level and Chairmen of Commune People's Committees are based on Decree 33/2023/ND-CP.