On December 29, according to the results announced on the National Public Service Portal, the Index set serving people and businesses in resolving administrative procedures and providing public services in 2025 of Dak Lak Provincial People's Committee showed that the Department of Finance only achieved 87.03 points - ranking last among 14 agencies evaluated.
The leading units are: Dak Lak Provincial People's Committee Office (95.4 points), Phu Yen Economic Zone Management Board (95.25 points) and Department of Home Affairs (95.23 points).
The Department of Finance – considered the locomotive, playing an important role in promoting socio-economic development – is ranked last in terms of service to people and businesses.
Reality shows that in the past year, the progress of reporting and advising the Department of Finance on a number of large projects in Dak Lak province has been slow.
For example, the Dak Loc Seafood Transaction Center Project in Song Cau ward is invested by Dak Loc Seafood Co., Ltd. In October 2025, the Provincial People's Committee assigned the Department of Finance to review, advise on implementation plans and report before November 21, 2025. However, by the end of December 2025, the Department had not yet sent a report.
Thus, although more than two months have passed since the assigned deadline, the Department of Finance has not yet completed the task, while this is a large-scale project, expected to generate revenue and support the production and business activities of seafood enterprises in the eastern province.
Also related to this content, in December 2025, the Chairman of Dak Lak Provincial People's Committee criticized the Director of the Department of Finance - Tran Van Tan for being slow in advising and reporting on investment projects in the area.
Discussing the fact that the Department of Finance ranked last in the index set serving people and businesses in 2025, a business leader in Dak Lak province said that the Department of Finance's low score in the process of receiving, resolving and returning results of administrative procedure dossiers may stem from many reasons.
In which, mainly in the progress of resolving some dossiers is still slow; the level of satisfaction of people and businesses is not high; the rate of digitizing dossier components and resolution results is still limited; along with that, the rate of submitting dossiers online and online payments has not met requirements.
The leader of this business emphasized that the above limitations not only affect the quality of service for people and businesses but also directly affect the investment environment of the province.
When the Department of Finance delays or delays issuing documents related to investment procedures, businesses will face difficulties in project implementation. This reduces the locality's competitiveness in attracting non-provincial investors. Businesses tend to choose other localities with a more open environment, procedures are resolved faster and more effectively," the business leader analyzed.
