Turning off apps causes drivers to suffer.
In recent days, calls have appeared on social networks for Grab drivers to turn off the application for two days, September 12-13, to protest some of the platform's policies, including issues related to discounts and actual income.
According to PV's records on the afternoon of September 11, booking a car through the application is still going on normally. According to Mr. Nguyen Hung (Cau Giay), at about 12 noon today, he booked a car from Cau Giay Post Office to his office on Ton That Thuyet street for 24,000 VND.
On the way, Mr. Hung asked the driver and learned that this trip the driver only received about 14,000 VND, not including gasoline and oil costs.
Yesterday, I heard about the call to turn off the app, so I talked to the driver on the way. It is true that the price that customers pay compared to the wages the driver receives is quite different," Mr. Hung shared.
For drivers who are directly driving, turning off the application is considered an easy choice, because it means they temporarily have no income from the platform.
Sharing with PV, Mr. Hoang Van Trung (Grab Car driver) - said that turning off the application is an unwilling choice of drivers when their wishes and recommendations have not found common ground with the platform.
Actually, turning off the app is a last resort, no driver wants that at all. When doing business, it brings benefits to both employees and service providers," Mr. Trung said.
According to Mr. Trung, turning off the application also causes the driver to suffer losses because of the loss of work resources. In case of switching to using another platform, drivers need time to adapt and build the operating process on the new platform.
Need to be tỉnh táo when expressing views and recommendations
From a legal perspective, Dr. Dang Van Cuong - Head of Chinh Phap Law Office (Hanoi Bar Association) said that the law does not prohibit individuals from expressing opinions and attitudes towards social issues.
According to the lawyer, Grab drivers have the right to agree or disagree with the platform's new policy, and can also reflect, petition or complain to protect their rights.
However, he noted that expressing opinions needs to be carried out within the framework of the law. Acts of shouting, inciting others to gather crowds, protest or petition crowds, if leading to insecurity and disorder, affecting the lives of others, may be handled according to regulations.
Regarding the application shutdown, lawyer Dang Van Cuong said that this is a spontaneous reaction and may cause the driver to lose income. Therefore, drivers need to consider the benefits and losses before choosing how to react.
According to the lawyer, instead of negative reactions, drivers can send petitions and feedback to the platform, reflect to functional agencies, press agencies, consumer rights protection organizations or exercise the right to complain.
* The driver's name has been changed.
Regarding the incident, the National Competition Committee (Ministry of Industry and Trade) has issued a document requesting Grab Co., Ltd. to provide information and documents related to freight rates, fees, discounts and deductions applicable to customers and driver partners.
At the same time, the National Competition Committee also requested some other businesses providing ride-hailing services through smartphone applications in Vietnam to provide information and documents related to price policies and fees applicable to passengers and driver partners to serve the review and evaluation work.
In addition, the National Competition Commission also proactively deploys other nghiệp vụ to collect and verify more information to consider and evaluate the incident. Based on the results of review and verification and information and documents provided by the relevant parties, the National Competition Commission will continue to consider and evaluate the incident.
In case signs of violation of competition law are detected, the National Competition Commission will conduct investigation and handle according to its authority and legal regulations...
