According to a reporter from Lao Dong Newspaper at noon on March 15, the fire in the VNPT Tien Giang building (My Tho City, Tien Giang Province) affected many VNPT service users in Ward 1 and Thoi Son, Phuoc Thanh, and Dao Thanh communes. Vinaphone and VNPT Internet mobile services were all lost and could not be contacted.
Mr. Nguyen Van Tung (residing in Phuoc Thanh, My Tho City, Tien Giang Province) said that his family is using VNPT's Internet service. Currently, he works in Da Nang City. This morning, when he opened his phone to check the camera in the house, he could not access it.
"After contacting relatives, I learned that this incident was due to the impact of a fire at the VNPT Tien Giang building. The fire prevented VNPT Internet users from accessing the network.
Similarly, Mr. Nguyen Van Vu said that he uses a mobile subscriber of Vinaphone. Since this morning, he has not been able to call, text or access 4G. In addition, VNPT Internet also lost connection, affecting his online entertainment needs.
Mr. Vu said that the mobile subscriber he was using for Vinaphone could not call, so to contact relatives, he had to borrow a phone from a colleague who used a mobile subscriber from another network. The fire at VNPT Tien Giang building also affected his personal work.
According to the reporter's records, at around 2:00 p.m. the same day, the authorities were still investigating the cause of the fire. VNPT staff are actively fixing the problem. However, in the above areas, Vinaphone mobile service and VNPT Internet have not been reconnected.
Talking to a reporter from Lao Dong Newspaper over the phone, a leader of Tien Giang Provincial Police said that the authorities are currently investigating the cause of the fire.
As reported by Lao Dong, a fire broke out at VNPT Tien Giang building in the early morning of March 15, causing widespread Internet outages.
According to initial information, the fire broke out inside the VNPT Tien Giang building (My Tho City). After receiving the information, the leaders of Tien Giang Provincial Police directed the Fire Prevention, Fire Fighting and Rescue Police Department (Tien Giang Provincial Police) to mobilize forces and vehicles to the scene to put out the fire. At the same time, he went to the scene to directly direct the fire fighting force.
The impact of the fire caused a loss of transmission lines, disrupting Vinaphone mobile services, VNPT Internet and landline phones in the area.
