In the context of high gasoline prices and volatile markets, many localities across the country have seen queuing to buy gasoline, the Head of the Da Nang City Market Management Sub-Department has just taken a noteworthy action.
That is, market management teams directly under the City Market Management Sub-Department have completed pasting notices of hotline phone numbers at all gasoline and oil business stores in the city.
At each store, two phone numbers are publicly listed for people to contact when necessary, including: 0829. 001. 799 and the phone number of the market management team leader in charge of the area where the store operates.
Hotlines operate continuously 24 hours a day, aiming to receive and promptly handle feedback from organizations, individuals and consumers related to gasoline and oil business activities showing signs of violations.
This is first of all a good way, opening up a more transparent market supervision mechanism, in which people become an important link in market supervision.
Gasoline and oil have always been a particularly sensitive commodity of the economy. As soon as information about supply or price fluctuations appears, the market immediately reacts with anxiety, even stockpiling.
In fact, in previous years, phenomena such as hanging "out of gas" signs, selling sparingly, limiting the quantity sold or closing earlier than the listed time have appeared.
These behaviors not only cause inconvenience to consumers but also easily create a chain reaction effect, making the market unstable.
In that context, the Da Nang market management force's request for gas stations to publicly post hotline phone numbers right at the selling point is an effective way to prevent.
When people can immediately reflect abnormal signs such as selling at prices higher than listed prices, not listing prices, hanging signs saying goods are out of stock that are not true to reality or selling in small quantities, then violations will hardly have the opportunity to exist for long.
It is noteworthy that this mechanism is not only based on specialized inspection forces but also mobilizes the participation of society.
In reality, no matter how hard the market management force tries, it is difficult to continuously monitor every store, at all times. But if each gasoline customer can become a supervisor, the market monitoring network will be significantly expanded.
This approach also contributes to improving transparency in gasoline and oil business activities. When the reflected phone number is placed right at the sales location, each store will be more aware that all behaviors can be recorded and reflected by people. The pressure from community supervision is sometimes as effective as periodic inspections.
Publicizing the hotline also helps stabilize market sentiment. When people know that functional agencies always maintain a 24-hour information receiving channel and are ready to handle feedback, the feeling of peace of mind will be strengthened. This is especially important in the context of the world gasoline and oil market having many fluctuations, easily creating concerns about domestic supply.
However, for this mechanism to be truly effective, it is important not only to paste phone numbers at the store, but also to handle subsequent feedback.
Every piece of information from people, if received quickly, verified promptly and handled strictly, will create the belief that the hotline is not just a formality.
