On the evening of June 10, representatives of Hoan Kiem Ward Police said that through grasping the situation in the area and reviewing information related to the clip reflecting the fact that a foreign tourist was charged 420,000 VND when buying 10 donuts that appeared on social networks, the unit has conducted verification and cordoned off related subjects.
The results determined that the woman selling fried donuts in the clip is Ms. P.T. Y (born in 1976, permanent residence in Ngoc Thien commune, Bac Ninh province).
The Order Police Team, Hoan Kiem Ward Police invited Ms. Y to the headquarters to work, clarify the reflected content and make a record of administrative violation against Ms. Y for the act of selling small-scale street goods not in accordance with regulations.
First of all, it is necessary to acknowledge the involvement, verification, clarification and handling... very quickly of the functional forces of Hoan Kiem ward, Hanoi city.
A woman selling tourists 10 fried donuts for 420,000 VND, sometimes some people think it's a small matter. However, its impact on the tourist image of a locality and more broadly on the image of the country, sometimes is not small at all.
420,000 VND is not too much money for many international tourists. But the feeling of being priced unclearly or being exploited because of not understanding the language is something that can leave a very bad impression.
A memorable trip for tourists is not only created by scenic spots, beautiful works or delicious dishes.
What makes tourists want to return often lies in the friendliness, honesty and kindness of the people they meet on the road. Conversely, a bad experience can also cast a shadow over many other good things.
What is worrying is that in the era of social networks, negative images often spread much faster than positive stories.
A video of a few minutes can reach millions of people in just a short time. People who have never been to Vietnam can also form a perception of destinations through such content.
Many localities across the country have been and are making efforts to build a civilized and friendly tourism environment through campaigns to combat soliciting, combat overcharging, and improve service quality...
Many people, business households and tourism businesses are contributing to creating a beautiful image of their homeland and country in the eyes of tourists.
Therefore, acts that affect common prestige need to be reminded, rectified and handled promptly.
Building a tourism brand is a job that requires a lot of time, resources and the joint efforts of the entire community. Every citizen who interacts with tourists, if they are conscious of preserving the image of a tourist destination from the smallest things, are contributing to creating the image of their locality.