Ngan Collagen's real name is Tran Thi Bich Ngan, famous on social networks.
On social networking platforms and e-commerce platforms, Ngan Collagen often posts videos advertising weight loss and beauty products. Notably, the two products of apple candy and lemon peel detox are introduced to have the effect of purifying, detoxifying, "detoxifying" (reducing) belly fat and body fat.
In response to consumer feedback and Ngan Collagen's huge advertising activities on social networks, the authorities quickly took action to verify the legality and quality of the products bearing the N-Collagen brand.
A survey by reporters shows that on social networks and websites, there are still many beauty products such as N-Collagen Red ginseng cleanser, N-Collagen Green ginseng Face, collagen HA fog spray, collagen plus hormone supplement... under the N-Collagen brand, with prices ranging from 380,000-2,600,000 VND/product. In particular, weight loss products no longer appear.

According to the Department of Food Safety of Ho Chi Minh City, the unit has discussed and shared information about Ngan Collagen's products and companies with the Ho Chi Minh City Police. The authorities have inspected Ngan Collagen's company, however, the company's location has stopped operations, so product samples cannot be taken for testing.
Authorities are continuing to review to determine whether the company's products are still distributed on the market or not, and at the same time, checking whether the enterprise has any other locations.
In May 2025, the Food Safety Department (Ministry of Health) said that some products of N-Collagen Import-Export Company Limited, located at 28 Lo B Street, Phu Dinh Rivership Port Resettlement Area, Ward 16, District 8, Ho Chi Minh City (before the merger) are now Phu Dinh Ward because the individual with the nickname Ngan Collagen is advertising them incorrectly. Products include: Belly fat detox candy and N-Collagen Lemon Plus.
Through reviewing on online public service software, the Food Safety Department determined that it had not yet issued a Certificate of Receipt of Product Declaration Registration and a Certificate of advertising content for the two above-mentioned products.
The management agency discovered that these two products were exclusively distributed by N-Collagen Import-Export Company Limited. The units responsible for product quality and distribution are companies headquartered in Hanoi.