Material and spiritual needs are concretized by 5 layers of needs.
Floor 1 – approach: The foundation of flow in work
At the most basic level, workers need to be equipped with basic elements to be able to work effectively. This is not simply about providing equipment such as laptops or working space, but more deeply, creating a favorable environment to access information, people and resources to support work.
Access here includes: Clear information about roles, responsibilities, working processes; easy connection with superiors, colleagues and support departments; sufficient technological infrastructure for flexible work.
2nd floor – capacity: Personal development launcher
Once there is a good foundation, workers will begin to desire to develop their abilities. This is an important layer to retain personnel with real capacity.
The main factors of this level include: Assigning the right jobs to the right people based on competence and passion; providing appropriate training programs, updating new skills; providing learning opportunities, promotion, and diverse role experiences.
3rd floor – connection: Culture is the soft power of organization
When capacity is developed, people begin to seek connections with the community. A highly connected environment will create peace of mind, encouragement and cooperation among members.
This is reflected in: Positive and supportive relationships between colleagues; transparent and respectful work culture, no jealousy; superiors are always listening and creating a two-way communication space.
4th floor – respect: Recognized as a strong driving force
Everyone wants to be recognized for their efforts. When they feel that they have value and are treated fairly, workers will proactively contribute and be attached for a long time.
At this level, businesses need to: Listen to and respond to employees' opinions; assign autonomy in work, make decisions; have a transparent reward system, right people - right time.
Floor 5 – purpose: Touchpoint of heart and reason
The highest floor of the tower is when workers feel that their work brings value to the community and is in line with living ideals. At that time, they are not simply working to make a living, but are living with a mission.
Core factors include: Meaningful work, creating positive impact; personal values that match organizational values; pride in working for the company, and belief in the future of the organization.
Anphabe Company emphasizes that 5 layers of needs are not rigid formulas, but flexible guidelines to help businesses understand and accompany employees on their career path. Meeting these layers of needs not only helps retain talents, but also creates a positive, creative and effective working environment.
