Manpower Company pointed out 5 main results in the report:
The gap in confidence when using AI is becoming increasingly clear
Although AI is being applied more and more widely, the level of employee confidence in technology has decreased significantly when this year's survey further measured the ability to use AI. This decrease is most strong in older workers, specifically a decrease of 35% in the Baby Boomers generation (61-79 years old) and a decrease of 25% in the X generation (45-60 years old). This is also the main reason for the decrease in employee satisfaction in general compared to the previous year.
Training gaps are weakening workers' confidence
More than half of the global workforce said they have not participated in any recent training courses (56%) and also do not have the opportunity to be guided by an experienced person (mentor) (57%). As the application of AI increases rapidly, this shortage makes equipping workers with timely skills an urgent challenge.
The overall happiness of workers faces many concerns
Nearly two-thirds (63%) of workers said they are often exhausted, mainly due to stress (28%) and too much workload (24%). Although the overall happiness index remained stable at 67% in 2026, these figures reveal the pressure that workers are facing in the context of many changes today.
Financial pressure is increasing, especially for generation Z
The current trend of attachment to work does not simply stem from loyalty but also from financial needs. Half of the labor force (50%) said they are doing many ways to increase income. This rate is particularly high in generation Z workers (68%).
Employees' perceptions are strongly differentiated between countries
India leads the world in employee satisfaction (77%) and AI usage in work (77%), while Japan recorded the lowest index – only 48%.
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