CEO Zoho opposes the use of AI to create content to replace employees

Cát Tiên (T/H) |

Zoho's CEO considers AI a "good debate partner", but affirms that humans should not let artificial intelligence replace creativity and control.

About three years after ChatGPT started the AI boom, many businesses are still struggling to find ways to apply this technology in practice. Even large corporation CEOs are constantly wondering how AI can truly become a tool to improve work efficiency, instead of creating more burden, according to indianexpress.

In that context, Sridhar Vembu, co-founder and scientist of Zoho Corporation, shared frankly about his personal experience and views on using AI in businesses.

Mr. Vembu believes that AI can become a good debate partner. He himself often uses two AI tools to criticize each other, thereby drawing more multidimensional perspectives.

AI also helps speed up the learning process, optimize the working process and bring better product experience. However, Mr. Vembu warned that over-reliance or misuse can lead to a situation of "insulting productivity".

Mr. Vembu revealed that he uses AI chatbots at least 2-3 times a day, pre-installing 5 leading applications to continuously test and adjust according to reality.

Notably, Mr. Vembu said that his search habits have changed significantly: AI helps me learn faster and much better than traditional search engines. As a result, the number of times I use web searches has decreased by 80%.

This is also a common trend, as more and more people are switching from Google Search to AI chatbots to look up information.

However, Vembu emphasizes that AI should not replace humans in content creation or customer care.

It is unwise to copy and paste AI-generated text and hide its source. In the field of programming, he warned that AI-generated code needs to go through a strict review of compliance, privacy and security.

If ignored, all additional productivity increases from AI could be eliminated, even slowing down progress.

Vembu's frank view shows a reality: AI opens up great potential, but only becomes a true partner if used carefully and selectively.

Cát Tiên (T/H)
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