In fact, there are still many people who do not have VNeID level 2 accounts. This is a fairly common situation in the elderly group, people who rarely use technology or people who have not completed electronic identification procedures. This makes many people worried that they will not be able to confirm their subscribers or are easily affected when new regulations are applied.
However, according to the provisions of Circular 08/2026/TT-BKHCN, subscriber information verification can be carried out through many different methods.
In addition to VNeID, people can also carry out authentication through the official application of the telecommunications enterprise or directly at the network operator's transaction points.
Therefore, the absence of level 2 VNeID does not mean that procedures related to subscribers cannot be carried out.
Can go directly to the transaction point
For those who do not use smartphones or have difficulty operating on digital applications, network operator transaction points are still important support channels.
According to network operators, at each transaction point, staff will check the subscriber status, guide information updates and support the implementation of authentication steps according to regulations.
This is also a form chosen by many elderly people because they do not have to operate their phones themselves.
Network operators are deploying many forms of support
In many localities, telecommunications businesses have deployed mobile support teams, increased personnel at transaction points and coordinated with local authorities to support people.
In some remote and isolated areas, people are also guided directly in the locality or through community digital technology groups.
According to recommendations from telecommunications businesses, people should not wait until close to the deadline to check subscriber information.
If it cannot be done on VNeID, users should proactively contact the network operator or go to the transaction point for guidance, to avoid problems when unconfirmed subscriber handling measures begin to be applied.
