Accordingly, ChatGPT users can link their accounts to storage services such as Google Drive, Dropbox, Box, sharepoint and OneDrive. This integration allows direct tracing, analysis, and synthesis of data from saved documents and tablets, serving many different purposes. Users can place commands like, How much is my companys 2024 revenue? or How many times have I taken a train during my trip to Australia last year?.
In addition, OpenAI also said that ChatGPT will extract information from documents in a structured way, respecting existing data access rights at the user level in the organization, and providing specific source citations.
A new feature is "record mode", allowing users to record and create notes from meetings, create ideas or monologues. This feature is currently only available to ChatGPT Team users - a service package priced at $25 per user/month (applicable when paying annually and for at least 2 users). The recordings will be converted into text with specific timelines and specific action items.
It is known that the addition of the above features is part of OpenAI's corporate market expansion strategy. The company launched ChatGPT Enterprise in 2023, less than a year after ChatGPT was introduced, with major customers such as Block, Canva, The Estee Lauder Companies and PwC. In January 2024, OpenAI continued to launch the ChatGPT Team package, targeting small and medium enterprises or internal working groups. Currently, OpenAI has 3 million paid corporate users.
Continuously upgrading AI tools for businesses as part of OpenAI's market expansion strategy in this segment could see increasingly fierce competition.
"Technology giants" such as Google, Microsoft, Amazon and Anthropic are all deploying generative AI features for corporate customers, with the expectation of dominating the market that is forecast to exceed 1,000 billion USD in revenue in less than 7 years.
