Information from the Payment Department - State Bank shows that since the beginning of the year, through the SIMO system, 592,000 payment account/e-wallet records with signs of suspected fraud and scams have been detected. Thereby, warning customers and preventing hundreds of thousands of transactions, protecting more than VND 2,570 billion from risks.
According to the Department of Cyber Security and High-Tech Crime Prevention (A05 - Ministry of Public Security), in just the first 8 months of 2025, the whole country recorded more than 1,500 cases of fraud and property appropriation in cyberspace, with a total estimated loss of over VND 1,660 billion. Notably, most of the cases are directly related to financial transactions and digital banking applications.
Faced with the above urgent reality, with the consent and direction of the Southern Association - National Cyber Security Association, Vietnam Cyber Security Magazine organized a Workshop: " Journalism with the work of identifying and preventing and combating fraud through digital banking applications", taking place on the afternoon of December 18 in Ho Chi Minh City.
Speaking at the opening of the workshop, Major General Le Minh Manh, Head of the Southern Association - National Cyber Security Association, emphasized that digital transformation in the banking sector is an inevitable trend and brings many values to the economy, but is also facing many new challenges when fraudsters through digital banking applications are increasingly sophisticated.
High-tech criminals do not directly attack the banks core system, but mainly exploit human factors from customers lack of vigilance to loopholes in information security awareness.
Fraud through digital banking applications is no longer an isolated phenomenon, but has become a non-traditional security challenge, directly affecting financial security, social order and people's trust," Major General Le Minh Manh commented.
According to Major General Le Minh Manh, with its wide and quick reach, the press plays a key role in raising awareness, helping people not become "weak eyes" in cyberspace.
Therefore, the role of the press today is extremely important in identifying, preventing and combating fraud through digital banking applications early and remotely.
At the workshop, representatives of the State Bank, experts and managers pointed out the current common forms of fraud including: phishing (fake websites, banking applications), smishing (msms impersonating brands), vishing (calling impersonating banks, authorities), installing malware on mobile devices, as well as new tricks using artificial intelligence (AI) technology, deepfake to create sophisticated fraud scenarios.
Through the discussion and discussion session, experts also agreed that identifying and preventing fraud through digital banking applications needs to be implemented on three pillars: Technology - processes - people.
Accordingly, banks need to continue to invest in multifactor authentication solutions, biometrics, enhancing monitoring, standardizing connections between applications and data systems (API).
They also need to develop and regularly practice incident response scenarios, improving the capacity of cybersecurity operations centers (SOC). Finally, training staff and disseminating digital safety skills to customers is considered the "first line of defense", which is also a very important issue.
