On Facebook, Hang Du Cac posted an article related to the bird's nest product she advertised for on a livestream to sell.
The female TikToker said that she went to Nha Trang to clarify the product production process and had a meeting with representatives of the Vietnam bird's nest Association.
In a post on the website of the Vietnam bird's nest Association, Hang Du Cac shared: "During the livestream, I asked the crew to help me convert the 300mg protein content from the bird's nest. The crew informed me to convert it to 30g of the A5 bird's nest for production, so I did not respond in time and followed it, leading to confusion when informing about the product."
Hang Du Muc apologizes to customers and those working in the bird's nest industry, and commits to drawing experience, improving information control processes in communication, improving service quality...
It is known that the livestream session featured products that were advertised incorrectly at the end of 2024, in which Hang Du Cac introduced a bird's nest product and claimed to be made from whole bird's nest, a 70ml bowl with up to 30g of fresh bird's nest.
She also said that this product is a good quality A5 bird's nest, not scrap, but the price is only 188,000 VND/bowl. Hang Du Cac's statement attracted many controversial opinions
Many people believe that TikToker has advertised arbitrarily, exaggerated the quality of products, and lacked knowledge about products to bring to consumers.
Previously, on February 24, TikToker Quang Linh Vlogs also apologized for advertising confusingly about the product's uses that "a candy is equivalent to a plate of vegetables". He apologized for conveying inaccurate information, causing misunderstanding to customers.
Since the end of 2024, Quang Linh Vlogs and Hang Duoc, along with a number of others, have contributed capital to establish the company. 2 TikToker created many livestream sessions attracting hundreds of thousands of viewers, closing thousands of orders. There are even items that have just been live for a few minutes and are out of stock.
Thanks to the strong attraction on online sales platforms, Hang Du Cac and Quang Linh Vlogs have created many record-breaking sales sessions. The two gradually became closer and called each other "brother" and "brother".
Hang Du Muc's real name is Nguyen Thi Thai Hang, born in 1995, from Ca Mau. She emerged from videos recording her wandering life, wandering the roads with her husband and third son in a convenient mobile car.
Most recently, Hang Du Cac caused a stir when sharing about being abused by her husband, deciding to divorce her Chinese husband.
The fact that celebrities and TikTokers have influence to participate in advertising but the advertising is incorrect, the advertising is exaggerated, and the function of the product is always criticized and opposed by public opinion.
Although they apologized, their reputation was also affected in a negative way.
According to lawyer Nguyen Thi Thuy, YouMe Law Firm LLC, Clause 5, Article 34 of Decree No. 38/2021/ND-CP regulating administrative sanctions in the field of culture and advertising (Decree No. 38/2021/ND-CP) stipulates violations of prohibited acts in advertising activities as follows:
Fines from VND 60,000,000 to VND 80,000,000 for acts of incorrect advertising or causing confusion in business capabilities, ability to provide products, goods, and services of organizations and individuals doing business in products, goods, and services; quantity, quality, price, uses, design, packaging, trademark, origin, service type, warranty period of registered or published products, goods, services, except for the cases specified in Clause 4, Article 51, Point b, Clause 4, Article 52, Clause 1, Article 60, Point c, Clause 1, Article 61 of this Decree.
Point b, Clause 4, Article 52 of Decree No. 38/2021/ND-CP stipulates violations of regulations on food advertising and food additives as follows: Fines from VND 20,000,000 to VND 30,000,000 for the act of advertising functional foods that cause misunderstanding and have the effect of being a medicine.
