Hanoi Urban Railway will start running trains from 0:00 on September 1. In the time frames from 4:30 to 7:30 and 11:00 to 14:30, the train operates at a frequency of 6 minutes/trip. At other times, maintain 10 minutes/trip. At the same time, the unit has arranged additional reserve trains to increase service frequency. To quickly relieve congestion at the station, Hanoi Metro also opened additional ticket offices on the first and second floors to serve passengers.
According to quick statistics from Hanoi Urban Railway Company Limited (Hanoi Metro), as of 11pm on September 1, the number of passengers passing through Cat Linh - Ha Dong and Nhon - Hanoi Railway Station routes reached nearly 150,000, the highest level ever.
To best serve, the unit has mobilized 100% of its personnel, working 24/7. However, the large number of passengers, somewhat jostling, has caused many stations, especially the two terminals of Yen Nghia and Cat Linh, to be overloaded at some times.
To relieve passengers, Hanoi Metro has increased trains, from 6 groups/day to 9 groups, while shortening the extension time from 15 minutes/trip to 6 minutes/trip. At the same time, the Hanoi Traffic Management and Operation Center also increased buses to transport passengers.
On the morning of September 2, it was noted at Cat Linh station that although the People's Committee of O Cho Dua ward had organized 3 free parking lots, they were all overloaded (ness of seats, out of tickets). The toilet area has a long line of people lining up. catering services such as food and beverages are very popular.
According to Mr. Nguyen Van Ngoc - Deputy General Director of Hanoi Metro, the number of train passengers only decreased from 0:00 to 4:30 on September 2, then winter began again. According to Mr. Ngoc, it is expected that from 9:30 am today (September 2), after the parade and parade ends, the number of people returning home will be very large and will continue to cause overload.
The Hanoi Traffic Management and Operation Center also proposed to allow bus routes to move to the area approaching Cat Linh station, Long Bien and Kim Ma transit points to relieve passengers after the ceremony ended.
To ensure safety and health, Hanoi Metro recommends that people line up to get tickets for the train, do not jostle to avoid thieves mixing the hook of their bags. "We will arrange enough trains to transport passengers, no one will have to stay at the wharf because there are no trains returning," said a representative of Hanoi Metro.
