On December 5, 2025, the City Investment and Trade Promotion Center (ITPC) in coordination with Ho Chi Minh City Tax Department organized a Business - City Government Dialogue Conference to answer difficulties and problems in tax settlement and some notes on tax policies.
At the dialogue, a representative of AGEST Vietnam Co., Ltd. reflected that when sending an official dispatch to ask the tax authority, the response time is usually very long (5-6 months), without a clear tracking code, causing businesses to have to send documents again many times, causing waste of time for both sides. The company requested the tax authority to have a more timely and transparent support mechanism.
Regarding this issue, Mr. Giang Van Hien - Deputy Head of Ho Chi Minh City Tax Department said that he has converted the management model to assign full-time staff to each enterprise. Therefore, when sending questions, businesses should contact the responsible officer or management department directly. This new approach will help track and respond faster, avoiding the situation where documents are transferred through many departments and are slow to respond. The tax authority has also notified each taxpayer about the responsible staff and management department for convenient coordination.
A representative of Daikin Vietnam Company reflected on the K coefficient in the tax risk warning system. The automatic system compares output - input values and sends widely. This affects businesses that provide services or models with input delays. "For example, a dependent branch of Daikin company, according to regulations, after 5-10 days we will issue an invoice to the branch, during which time the branch will still sell normally. This leads to slower input than output and warnings sent everywhere," the representative said.
On the tax authority side, Mr. Bui Quan Trong - Head of the Department, Business Support Management Department No. 1, Ho Chi Minh City Tax Department said that regarding input tax deductions, if the invoices are complete and there are valid payment documents, they will still be deducted according to regulations; this is a policy applied generally, not only to a few units.
Regarding coefficient K, a warning system is built to prevent the issuance of fake invoices. The system automatically controls the total value of goods sold compared to the total value of inventories and purchased goods according to coefficient K. If the business is warned, it is necessary to proactively contact the tax authority for timely handling, avoiding affecting business activities
Other enterprises also raised many problems with value added tax, tax code of dependents, difficulties in fulfilling tax obligations to terminate representative office operations, etc.
Mr. Giang Van Hien - Deputy Head of Ho Chi Minh City Tax Department said that in recent times, especially after implementing the two-level government model, the unit has implemented many accompanying programs, supporting taxpayers and businesses to overcome difficulties, maintain and develop production and business. The tax sector has also promptly implemented policies on tax exemption, reduction, and extension and land rent according to regulations of the National Assembly and the Government.
Currently, Ho Chi Minh City Tax is managing more than 500,000 enterprises, of which the private economic sector accounts for 96%, contributes 65% of GRDP and nearly 60% of total state budget revenue of Ho Chi Minh City. Despite many challenges, the business community still maintains growth momentum in quantity, quality, investment capital, revenue and budget contribution level each year higher than the previous year.
With the motto "taking taxpayers as the center of service", Ho Chi Minh City Tax always listens, shares and accompanies, while focusing on recording the opinions and recommendations of businesses and answering problems in the process of implementing tax policies.
