Recently, many technology giants have invested heavily in Vietnam, including NVIDIA - the leading company in the field of AI chips - which has invested in an AI research center in Vietnam.
With this investment, combined with a large human resource in technology, in just 1-2 years, hundreds of AI applications will be created. So what do businesses need to prepare to welcome this AI wave? Especially e-commerce businesses, which are a group of businesses growing strongly in the digital age?
Speaking to Lao Dong Newspaper at the "Launching of SandboxVN General Management Software" ceremony held on December 19 in Hanoi, Mr. Dao Trung Thanh - Deputy Director of the Institute of Blockchain Technology and Artificial Intelligence ABAII - said that SME enterprises implementing E-commerce in the AI era will face many challenges.
"Domestic solutions are often focused on a few specific solutions, while foreign comprehensive solutions are often expensive and have many unnecessary features. It is often difficult for SMEs to find comprehensive, easy-to-use and reasonably priced solutions.
Lack of integration capabilities, when many technology solutions cannot be integrated with AI solutions, especially in the next 2-3 years there will be countless AI solutions for businesses" - Mr. Dao Trung Thanh shared.
However, according to Mr. Dao Trung Thanh, if SMEs catch up and choose the right solutions, they can apply AI to many work groups. For example, AI will help automate stages in E-commerce operations. For example, Chatbot automatically takes care of customers 24/7, smart warehouse management predicts demand and orders, optimizes logistics...
"To operate effectively, businesses need to prepare a framework software, a platform software. That means businesses will comprehensively transform digitally on one system, then when there is any new AI technology, they just need to take it from that framework system. If businesses do not have such platform software, the deployment of many AI applications will be scattered and unconnected" - Mr. Dao Trung Thanh recommended.
According to Mr. Doan Viet Dung - CEO of Hesman - Hesman is currently operating a very large number of orders, many branches, many online stores, so the demand for digital transformation and AI application is very high. These issues with the support of AI will be very effective and time-saving. AI can provide the most effective import options, compare options so that administrators can make the best decision.
At the launching ceremony, Mr. Do Thang - CEO of SandboxVN also shared - SandboxVN launched the overall management software SandboxVN with the message "accompanying Vietnamese enterprises to grow in the digital age". This event was inspired by the programs of the Party and the State over the past time.
"The message of "the era of national rise" is continuously emphasized and shared by senior leaders, which is a great source of motivation for startups - no matter how small - to clearly recognize their role and responsibility to participate in responding to this movement to create great solidarity, thereby contributing to building great achievements for the nation.
Therefore, the company is implementing a campaign to accompany 1,000 businesses in 2025 for comprehensive digital transformation and a solid foundation ready to welcome the AI wave and develop" - CEO SandboxVN affirmed.
