Current consumers can place home delivery orders with just a few simple steps on the phone. That convenience makes online shopping popular, but at the same time, related scams are becoming more sophisticated. In addition to the user protection tools provided by e-commerce platforms, each consumer also needs to proactively equip themselves with knowledge and form necessary habits to feel more secure when shopping.
Proactively learn and authenticate information right from the ordering step
First of all, users should only shop directly on the official application of the e-commerce platform. accessing shortened links with strange domain names or buying on unofficial applications can easily lead to the risk of being scammed or having personal information stolen.
In addition, buyers should not ignore the steps of carefully reading the reviews of previous buyers. On the Shopee application, reviews can be filtered according to each product classification, making the reference process faster and more suitable for actual needs.
Proactively chatting with the seller and reading the product description carefully also helps buyers better understand the related notes when buying. This information is an important basis for consumers to make more correct and easy shopping decisions, ensuring that the products received meet their needs.
In addition, consumers should proactively monitor and update warning information about online fraud. Shopee also regularly sends users notification about new forms of counterfeiting, thereby supporting consumers to raise their vigilance and shop more safely.
Strict control at the reception stage
Closely monitoring the delivery status is a useful way to help users clearly understand the working process of the shipping unit and the expected time of receipt. This is especially necessary and important for high-value orders.
When receiving orders, consumers should film the entire process of opening the product box. Opening videos are a source of information to protect users' rights when there is a shortage of goods, products are damaged, and are not in accordance with the description.
After completing the transaction, leaving reviews to the seller not only protects the personal rights of users but also contributes to creating more reliable sources of reference for the community.
The feeling of security when shopping online does not only come from the platform's user protection tools and features, but also depends on the alertness and proactiveness of consumers in every step of the shopping journey.
