The model is built on two platforms developed by Viettel, Viettel Tammi and Viettel Tendoo, aiming to help local authorities improve operational efficiency, improve service quality for people, promote digital economy development and improve local digital transformation indicators.

Viettel Tammi - Connecting government with people on a unified platform
Viettel Tammi is a platform connecting the government, people and businesses in a unified digital environment, helping to transform the government's service method from traditional administration to digital interaction, quickly and conveniently.
Through Viettel Tammi, the locality can:
- Build an official connection channel between the government and people and businesses through authentication accounts, contributing to limiting counterfeiting.
- Quickly transmit information, policies and warnings to the right people.
- Establish a two-way interaction channel for people to reflect, contribute ideas, send dossiers and participate in online surveys.
- AI application supports searching for information and administrative procedures, contributing to reducing the burden on the one-stop shop and switchboard.
- Connecting residential groups, residential areas, schools, businesses and organizations on the same digital platform.
The deployment of Viettel Tammi helps localities improve operational efficiency, strengthen interaction with people, improve the quality of public services and contribute to improving indicators of Digital Government, Digital Society and people's satisfaction.
Viettel Tendoo - Promoting digital transformation for grassroots economic forces
Viettel Tendoo is a digital platform for business households, cooperatives and small businesses, supporting comprehensive digitalization of management, sales, finance, accounting, tax and e-commerce activities.
Through Viettel Tendoo, the locality can:
- Accelerate digital transformation for business households, cooperatives and small businesses - forces that play an important role in local economic development.
- Increase the rate of digital transactions, electronic invoices, cashless payments and e-commerce.
- Standardize business data, support the government in analyzing the market and formulating economic development policies more effectively.
- Improve the digital readiness of businesses, contributing to improving digital economy indicators.
Comprehensive local digital transformation model
Unlike the implementation of individual solutions, Viettel's model synchronously connects three entities including government - people - businesses on the same digital ecosystem.
In which:
- Viettel Tammi is the platform to promote Digital Government and Digital Society, helping the government serve people better, strengthen community connections and expand digital services.
- Viettel Tendoo is a platform to promote the Digital Economy, support business households, cooperatives and small businesses to digitally transform, improve competitiveness and sustainable development.
The combination of the two platforms creates a comprehensive digital transformation model right from the grassroots level, helping localities synchronously deploy the three pillars of Digital Government - Digital Economy - Digital Society, creating a foundation for smart city development, improving people's quality of life and promoting sustainable growth.
After Hanoi, Viettel is ready to accompany provinces and cities across the country to deploy a comprehensive local digital transformation model, suitable to the needs and conditions of each locality, contributing to realizing the national digital transformation goals.
