On July 30, informing Lao Động, Hanoi Transport Corporation (Transerco) said that the bus staff had just returned lost items to a passenger.
According to the incident, on July 27, a female passenger named Lê Xuyến from Thạch Đà - Mê Linh took bus route 112 (Nam Thăng Long - Thạch Đà, Mê Linh) under Yên Viên Bus Enterprise, a branch of Hanoi Transport Corporation, license plate 29F-05133, from Nam Thăng Long to Thạch Đà.
When getting off the bus, this female passenger forgot a laptop worth 38 million VND that she had just bought to give to a relative along with more than 8 million VND in cash on the bus.
Bus staff member Lê Trung Dũng and bus driver Lê Minh Thư found and returned all the assets to the passenger.
The bus passenger offered a portion of money as a thank you to the service staff, but the bus staff and driver did not accept it, saying that it was their responsibility and duty.
The actions of the staff on bus route 112 made the passenger who forgot her belongings feel touched and left a deep impression on the passengers.