On the afternoon of March 14, the City Police informed that currently, through monitoring the situation of receiving applications for issuance and renewal of driver's licenses on the public service portal, the Traffic Police Department (Hai Phong City Police) discovered the situation that some organizations and individuals stand out to provide intermediary services, submitting applications for issuance and renewal of driver's licenses for many people at the same time.
This affects the professional operations and prestige of the Police force, and at the same time increases the risk of personal information insecurity for citizens when providing electronic identification accounts on the VNeID application and passwords to "bait" subjects.
The Traffic Police Department recommends and requests people to raise their awareness of self-reliance in managing and using electronic identification accounts; absolutely do not provide accounts and passwords to other individuals and organizations to avoid the risk of leaking important personal information.
In case citizens need information to submit dossiers on the public service portal, people should go to the nearest commune-level police station to be guided on implementation, ensuring compliance with legal procedures and not assisting the phenomenon of "service brokers" developing.
When detecting subjects with suspicious signs of "broker" service activities in the vicinity of citizen reception points, it is necessary to promptly report to the Traffic Police Department or the nearest Police force for handling according to regulations.
Proactively fighting and preventing service "brokers" not only protects the interests of each citizen but also contributes to maintaining legal discipline, building a serving and transparent administration, and strengthening people's trust in the Police force.