The People's Committee of Da Nang City has deployed receiving and returning administrative procedure results to priority people at the Da Nang City Administrative Center.
Priority beneficiaries include war invalids, sick soldiers, the elderly, pregnant women and people with disabilities. They will be supported through the use of “Priority Cards for Administrative Procedures”.
When carrying out administrative procedures, these people only need to present their "Priority Card" at the counters of departments, agencies and branches to be given priority for immediate settlement, ensuring speed and convenience.
In fact, despite the existence of the “one-stop” model, administrative procedure settlement is still a time-consuming and laborious process, even for healthy people.
For vulnerable groups such as war invalids, sick soldiers or the elderly, having to wait too long brings many difficulties.
The Da Nang government has clearly recognized this problem and has come up with a solution through the issuance of “Priority Cards.” This is a deeply humane policy, demonstrating the local government’s special care and concern for those facing many difficulties in society.
With the “Priority Card,” these groups can complete administrative procedures quickly and easily, thereby saving time and effort. In particular, priority also helps reduce stress in the system, creating satisfaction and respect for all citizens.
This is not only an administrative measure but also a cultural beauty, demonstrating the spirit of mutual assistance and love in society for those in priority groups who are facing difficulties due to objective reasons - something that the leaders of Da Nang city always wanted when issuing this policy.
Da Nang's priority administrative procedure settlement model, if successfully applied, will be a remarkable step forward.
However, this progress should not stop in Da Nang but should be expanded to other localities, so that all citizens, especially the disadvantaged, are treated equally fairly and humanely.
Finally, for this policy to be truly effective, Da Nang must first demonstrate that the “Priority Card” is not just a formal policy.
This policy needs to be implemented seriously, fairly and transparently, and to the right people. At the same time, there needs to be a monitoring mechanism to ensure that this priority does not only exist on paper or is given to the wrong people!
