The public is interested in the "fate" of the 2 billion VND lottery ticket, hoping for a "happy ending". Because the most important factor is that the lottery ticket is real, the numbers are clear even if a corner of the ticket is missing.
Public opinion condemns lies and fraud, and defends honesty and integrity. Ms. Nguyen Thi Ng - the owner of the 2 billion VND lottery ticket - is a good and honest person.
In response to public and press criticism, the leadership of Hue City Lottery Company Limited has also changed their attitude. The company has announced the results of the lottery ticket appraisal and returned the 12 million VND ticket appraisal fee collected from Ms. Nga.
It is reasonable to notify Ms. Ng of the lottery ticket appraisal results, because Ms. Ng is the owner of the lottery ticket. Ms. Ng is also the one who paid for the appraisal.
Returning the 12 million VND for the lottery ticket appraisal to Ms. Ng is also appropriate, because Hue City Lottery Company Limited must be responsible for appraising the lottery ticket, and cannot let an individual customer bear the cost. Ms. Ng said her lottery ticket was real, the Company did not believe it, and if they wanted to appraise it, they would have to pay the cost. Forcing the customer to pay 12 million VND is not fair.
As for Ms. Ng, she sued Hue City Lottery Company Limited in court because the company refused to pay the prize for the 2 billion VND jackpot ticket that was torn in the corner, so she had to pay the court fees. The law stipulates that citizens must comply.
Ms. Ng sued in court and waited for the court to decide. The settlement in court is also civilized.
The representative of the Hue City Lottery Company is also waiting for the court's decision to have a basis for settlement. If the court concludes that the lottery ticket winning the special prize of 2 billion VND is valid, the prize should be paid immediately, do not appeal for a long time, losing more than gaining.
In lottery business or any other field, brand reputation and customer sympathy are valuable resources and capital. Don't lose them just because of 2 billion VND.
