The award recognizes the outstanding contributions of Long Chau Customer Application in improving and enhancing the healthcare experience in Vietnam. By strongly applying artificial intelligence (AI) technology, Long Chau Customer Application has pioneered in bringing comprehensive, fast and convenient healthcare solutions to Vietnamese people.
Accordingly, the application integrates many smart features with the ability to personalize health care and treatment compliance for customers such as: medication reminders, electronic vaccination records, prescription history and home delivery service - helping users easily manage, improve treatment efficiency as well as be more proactive in monitoring and protecting the health of themselves and their families.
All features are aimed at simplicity and ease of use while still ensuring accuracy and efficiency in health care. In particular, users can interact directly with medical experts and specialized pharmacists through the application's automatic support system to get answers to questions related to health and products.
“This award is a testament to our continuous efforts to improve service quality and apply modern technology to bring the best healthcare solutions to customers. We are committed to continuing to innovate and invest in technology based on customer desires and needs to continuously improve customer experience and satisfaction,” said Mr. Pham Dang Khoi, FPT Retail Technology Director, when Long Chau Customer Application was honored to receive the award, emphasizing the unit’s determination to put the interests and health of the people first.
In the context of increasingly strong technology development, FPT Long Chau aims to continue integrating more features on personal health monitoring based on user data, applying AI in health care consulting. “Through our application, we will provide customers with accurate, reputable, personalized information to help customers proactively create a healthy lifestyle, prevent diseases rather than cure them. This not only helps improve user experience but also helps them access health care services more quickly and effectively on the principles of simplicity, ease of use, security and safety”, said Mr. Khoi.
FPT Long Chau - a subsidiary of FPT Digital Retail Joint Stock Company - a member of FPT Corporation. With the goal of providing practical services to meet the needs of community health care, FPT Long Chau with a network of nearly 2,000 pharmacies and vaccination centers nationwide always upholds its mission and responsibility in helping people have the opportunity to access quality, genuine products at good prices and optimal services.
Up to now, FPT Long Chau is the first and only pharmacy chain present in 63 provinces and districts nationwide, meeting the convenience of customers. People anywhere have the opportunity to access advanced medicine and medical care services closest to home, most conveniently.
It is known that Better Choice Awards is an annual national award, directed by the Ministry of Planning and Investment, organized by VCCorp Joint Stock Company in collaboration with the National Innovation Center (NIC), to honor innovations applied in practice, bringing practical benefits to consumers with the desire to create different values for the community.
